Community Service

Think Thrift

February 20, 2009
Judy Dahl Teach members to make smart financial decisions and their fiscal health will improve. So will your CU’s. Even before the current financial crisis swept the globe, consumers were falling deeper into debt. Many made uninformed financial decisions, often at the hands of predatory lenders and banks. “When I... READ MORE

Dora Maxwell Awards Highlight Movement's Best: Part I

February 20, 2009
The Credit Union National Association's National Awards Committee presents the Dora Maxwell Social Responsibility Award  to credit unions and chapters that have implemented outstanding projects addressing community problems and raising money on behalf of charitable organizations. Dora Maxwell organized hundreds of credit unions, developed volunteer organizer clubs, and worked tirelessly... READ MORE

Social Responsibility Revisited

February 20, 2009
Sharyn Alden Through outreach efforts, CUs stand out as caring community partners. Social responsibility long has been important to credit unions’ strategic goals. But in today’s tough economic times, credit unions sense a renewed urgency about making their communities even stronger, better places to live. Setting the tone “Our country... READ MORE

Three CUs Walk the Talk

February 20, 2009
Mary Mink Herring Award winners help members gain financial footing. First-place winners of the 2008 Louise Herring Award for Philosophy in Action are creating opportunities for youth and giving members with stressed credit a second chance. Credit unions in three asset categories receive the award for applying philosophy within their... READ MORE

'Yes, I am in America'

February 20, 2009
Claire Ippoliti To get their message heard, CUs must be part of post-Katrina recovery. It has been almost two years since I first ventured to Louisiana to volunteer doing Hurricane Katrina recovery work. I expected to live and work for a week in Buras, La., a small fishing town, but... READ MORE

Tried and True

February 20, 2009
John Franklin The same philosophy that created the CU movement is alive and well today. This U.S. Credit Union System celebrates some historic milestones. In June, during the Credit Union National Association’s (CUNA) America’s Credit Union Conference & Expo, participants will celebrate the 100th anniversary of the first U.S. credit... READ MORE

Tight-Knit Group Stitches Hats for Hope

January 23, 2009
Mary Mink Willing hands craft comfort for cancer patients. Hats provide warmth and a morale boost when cancer patients most need them. To that end, Tucoemas Federal Credit Union, Visalia, Calif., donated 585 handmade knit hats plus 31 lap blankets to the Sequoia Regional Cancer Center and the local American... READ MORE

System Scan: CU Tax Exemption

December 23, 2008
Credit unions obtained their tax exemption from Congress on June 15, 1937, in an amendment to the Federal Credit Union Act of 1934—with little difficulty or fanfare. It was enacted that December. The Bridge, forerunner of Credit Union Magazine, briefly recounts: “In its original form the Federal Act permitted the... READ MORE

Pillars of the Community

December 23, 2008
Judy Dahl Award-winning community CUs serve all members, not just some. The key to community credit union success is “staying focused on why we’re here—to serve members. We have to be a sustaining resource to [members],” says Rick Hein, CEO of $540 million asset OSU Federal Credit Union, Corvallis, Ore.... READ MORE

No Home for the Holidays

November 17, 2008
Mary Mink   Texas CU League helps rebuild after Hurricane Ike.   HURRICANE IKE— the third most destructive hurricane in U.S. history, killing 82 people and causing $27 billion in damage—compromised 256 Texas credit union locations and their employees’ homes in September.   Credit union damage totaled $10.2 million, with 90%... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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