Compliance

Beyond Order-Taking

November 17, 2008
Does your credit union want a successful call center that actively meets members’ needs?   It’s the simple things that make it work, say presenters at the 11th annual CUNA Operations, Sales & Service Council Conference in Williamsburg, Va.   Among their suggestions: Educate staff on how to approach each... READ MORE

Compliance Challenge: Party Planning

October 01, 2008
Compliance Challenge: Party Planning October 1, 2008 By Kathy Thompson Washington, D.C., is supposed to be a sleepy town in August, with all the politicians and their staff leaving—especially this year with all the partying in Denver and Minneapolis-St. Paul. But there's no partying for those of us in the... READ MORE

Compliance Q&A: FACT Act

October 01, 2008
Q Our credit union provides information to CUNA Mutual Group for use in marketing products and services to our members. Does this relationship trigger compliance with the Fair and Accurate Credit Transactions (FACT) Act's affiliate marketing rule? READ MORE

Compliance Q&A: Electronic Disclosures

September 01, 2008
Compliance Q&A: Electronic Disclosures September 1, 2008 By Valerie Moss Q The Federal Reserve Board clarified the requirements for providing electronic consumer disclosures last fall. When is the mandatory compliance date for these changes, and how will they affect the way credit unions deliver electronic disclosures? A Last fall, the... READ MORE

Compliance Challenge: Regulatory Blockbusters

August 01, 2008
Compliance Challenge: Regulatory Blockbusters August 1, 2008 Over the July 4 weekend I saw both "Up the Yangtze" (a documentary) and "Ironman" (a genre I call "movies with big explosion budgets"). As I looked at everything I wanted to review with you this month, I thought "how would this play... READ MORE

Compliance Q&A: Security & Shredding

August 01, 2008
Compliance Q&A: Security & Shredding August 1, 2008 By Valerie Moss   Q Must a federally insured credit union notify the National Credit Union Administration (NCUA) every time it identifies a possible security breach?   A No. NCUA's Part 748 (security program) and accompanying guidance (Appendix B) require credit unions... READ MORE

Compliance Challenge: Cancel Those Vacation Plans

July 01, 2008
Compliance Challenge: Cancel Those Vacation Plans July 1, 2008 By Kathy Thompson Forget summer vacation. There are just too many comment letters due in the next couple of months. We need your input—even if it's on the back of a postcard with a picture of the beach or written with... READ MORE

Compliance Q&A: Flood Determinations

July 01, 2008
Compliance Q&A: Flood Determinations July 1, 2008 Q What should you do if a member challenges a flood determination that concludes a security property is in a special flood hazard area (SFHA)? A The credit union can review the flood determination, or request that the certification company double-check the results.... READ MORE

Compliance Q&A

June 01, 2008
Compliance Q&A June 1, 2008 By Valerie Moss Q Is a credit union required to pay a check written on a member's account if that check is presented more than six months later? A No--except for certified checks, according to Article 4, Section 404 of the Uniform Commercial Code. Although... READ MORE

Compliance Challenge: May Day and 'Mayday'

June 01, 2008
Compliance Challenge: May Day and 'Mayday' June 1, 2008 By Kathy Thompson Editor's note: Some links in this article go to CUNA's members-only pages and are available only to affiliated credit unions. It's amazing what capitals and spaces and inflections can do to change the meaning of words. When you... READ MORE
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July 2014

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New Compliance Resource from the NCUA

The NCUA has recently published a “Consumer Compliance Regulatory Resources” page, on their website. The page does not contain any new guidance from the NCUA at this point, but is more of a resource for finding links to additional resources from the FFIEC, CFPB, and of course the NCUA.   Areas which are currently listed on […]

NCUA’s Proposed Appraisal Rule: The Sequel

Last week, we discussed the NCUA’s proposed rulemaking related to appraisals. In today’s post, I’ll discuss parts two and three of that proposal. Part two of the proposed rule seeks to establish consistency between credit unions and other banking agencies as to when an appraisal is required in connection with a real estate related transaction. […]

NCUA’s Proposed Appraisal Rule: Part One

On June 26th, the National Credit Union Administration (“NCUA”) published a proposed rule in the Federal Register related to appraisals. In today’s post, I’ll discuss part one of the proposed rule. Next Tuesday, I’ll discuss parts two and three. Currently, under Section 701.31(c)(5) of the NCUA’s rules and regulations, Federal credit unions (“FCUs”) are required […]
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