Compliance

A Proactive Regulatory Approach

March 20, 2012
New approach by regulator isn't mean to cause undue burden on CUs. READ MORE

Cordray: Guide & Support Us

March 20, 2012
"We want all financial institutions—all of your competitors—to be held to the same kind of accountability that credit unions face every day." READ MORE

CFPB: Brace for Impact

March 01, 2012
The Consumer Financial Protection Bureau is taking very seriously its role as protector of consumers against abusive credit providers. READ MORE

Help Members Switch to Direct Deposit

March 01, 2012
The Treasury Department requires all federal benefit check recipients to switch to an electronic payment method by March 1, 2013. CUs can help members make the switch to direct deposit now. READ MORE

Capitol Gridlock

March 01, 2012
Political science professors have been known to tell this joke to their first-year students. Recently, Congress has done an excellent job of living up to the spirit of that joke. READ MORE

C-O-M-P-L-I-A-N-C-E By The Letters

March 01, 2012
Google the word “compliance” and you get about 362 million results, which seems like the number of regulations credit unions are expected to comply with today. READ MORE

CFPB: A Cry From The Heart

February 10, 2012
CUs face a deluge of rules both baffling and complex. READ MORE

Handle Medical Information With Care

February 01, 2012
The Fair Credit Reporting Act limits consumer reporting agencies' ability to furnish reports containing consumers' medical information. READ MORE

Consumers Confused About Credit Card Terms

February 01, 2012
In December 2011, the Consumer Financial Protection Bureau (CFPB) issued a report on its first three months of collecting credit card complaint data.  READ MORE

NCUA Posts List of Regs to Review

January 30, 2012
Under review in 2012 are rules governing bylaws, fields of membership, fixed asset ownership, mergers, corporate credit unions, and more. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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