Articles by Patrick Totty

Rewards Keep CU Cards ‘Top of Wallet’

As demographics change, consumers’ card reward preferences also shift.
Rewards programs are the top driver of which credit card tops a wallet.
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Stars Align for Auto Loans

New- and used-auto loans account for the bulk of CU loan growth.
If you're taking stock of where CUs are doing their heaviest lending, look no further than auto loans.
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Develop a Mobile-First Mindset

Embrace new tools and technologies—notably mobile financial services.
Succeeding in lending requires credit unions to embrace new tools and technologies—notably mobile financial services.
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The Changing Face of Fraud

Malware, social engineering keep fraud prevention on the front burner.
'Educate your staff and members. The more alert eyes and ears, the better.'
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Smartphones, Mobile Computing Create Internal Security Challenges

CUs must respond by acquiring new mobile technology security.
The ubiquity of smartphones and laptops creates a complex problem: internal fraud by employees.
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Insurance Sales Boost CU Income

Make the right offers to the right members at the right time.
Revenue from insurance sales is the 'gift that keeps on giving.'
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Unearth Hidden Treasure with Data Analytics

Business intelligence services help CUs turn data into action.
CUs have an immense amount of data, but need to know how to use it.
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Keep Mobile Fraudsters at Bay

The ubiquity of mobile devices has created three primary security concerns.
The ubiquity of mobile devices has created three primary security concerns.
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What’s New With CUFX?

Participation in the technology standardization initiative has surged in the past year.
The group has completed two major specification releases and is working on a third—its Personal Finance Management Specification.
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CU Auto Lending On the Fast Track

Pent-up consumer demand bodes well for CUs.
Credit union auto lenders likely will look back at 2013 and proclaim, “Not bad!”
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