Articles by Patrick Totty
Make the right offers to the right members at the right time.
April 8, 2014
Revenue from insurance sales is the 'gift that keeps on giving.'Read More
Business intelligence services help CUs turn data into action.
March 19, 2014
CUs have an immense amount of data, but need to know how to use it.Read More
The ubiquity of mobile devices has created three primary security concerns.
February 6, 2014
The ubiquity of mobile devices has created three primary security concerns.Read More
Participation in the technology standardization initiative has surged in the past year.
December 1, 2013
The group has completed two major specification releases and is working on a third—its Personal Finance Management Specification.Read More
Pent-up consumer demand bodes well for CUs.
November 1, 2013
Credit union auto lenders likely will look back at 2013 and proclaim, “Not bad!”Read More
Tablet and smartphone users have unique characteristics and significant differences.
October 25, 2013
Tablet users assume a “lean-back” position while smart phones are the device of choice for those on the go.Read More
Most man-made disasters involve core system hardware crashes.
October 3, 2013
Most people think of big-ticket natural events as the most common cause of data disruption, but they’re not always the culprits.Read More
Trainer aims to keep people laughing while they learn.
October 2, 2013
‘Consistent monthly huddles’ keep staff on track.
‘Rocker at heart’ meets with almost all loan candidates face-to-face.
October 2, 2013
‘Credit scores don’t tell the story you need to hear.’Read More