Operations

Great Sales and Service are Music to His Ears

October 01, 2006
Great Sales and Service are Music to His Ears October 1, 2006 Who: Nader Moghaddam What: President/CEO Where: Financial Partners CU, Downey, Calif. Our CU's top service challenge: These are exciting times at our credit union. We implemented a comprehensive sales and service culture and more recently went through a... READ MORE

Survey: CUs Expand Service to Hispanic Market

October 01, 2006
Survey: CUs Expand Service to Hispanic Market October 1, 2006 Credit unions with a significant number of potential Hispanic members--identified as at least 11% of their field of membership--reach out to serve that market. That's one finding from a new survey by the Credit Union National Association's (CUNA) Hispanic Resource... READ MORE

Get Behind Candidates Who Support CUs' Mission

September 01, 2006
Get Behind Candidates Who Support CUs' Mission September 1, 2006 Get Behind Candidates Who Support CUs' Mission By Ann Peterson "I've made phone calls, licked stamps, built and delivered signs, walked precincts, you name it." Those are just a few grassroots activities Sue Longson, president of $55 million asset SONEPCO... READ MORE

CEO Raises the Bar at Work, Home

September 01, 2006
CEO Raises the Bar at Work, Home September 1, 2006 Who: Simone Lagomarsino What: President/CEO Where: Kinecta Federal Credit Union, Manhattan Beach, Calif. What I bring to the CU from the banking world: My vision for a strong organization has always been about service. We're all in the financial services... READ MORE

International CU Day Resources

September 01, 2006
International CU Day Resources September 1, 2006 Materials celebrating and promoting International Credit Union (ICU) Day now are available from the Credit Union National Association (CUNA). 'Credit Unions Making a World of Difference' was selected as the official theme for this year's ICU Day, Thursday, Oct. 19. The theme, voted... READ MORE

CUNA Mutual Among First to Offer MEMBERS Mutual Funds

September 01, 2006
CUNA Mutual Among First to Offer Mutual Funds September 1, 2006 MEMBERS® Mutual Funds, a fund family managed by CUNA Mutual's MEMBERS Capital Advisors, is among the first investment companies to take advantage of a new Securities and Exchange Commission (SEC) ruling by offering broad-based asset allocation fund portfolios.... READ MORE

Competition In The Internet Age: Live Your Brand

August 01, 2006
Competition In The Internet Age: Live Your Brand August 1, 2006 By Ray Parenteau The good news is that the Web brings prospects to your door. The bad news is that cyberspace puts you in competition with every lender in the world. The very tools that allow you to close... READ MORE

Scope Out CEO Search Services

August 01, 2006
Scope Out CEO Search Services August 1, 2006 Recruiters: What to expect Common recruiting mistakes CEO Search Firm Checklist Patrick Totty Thanks to two trends, the face of CEO-level recruiting in the credit union industry has changed significantly over the past 10 years: Baby boomer credit union CEOs are nearing... READ MORE

Serve Hispanic Members The Right Way

August 01, 2006
Serve Hispanic Members The Right Way August 1, 2006 By Astrid Rial Credit unions are in a unique position to attract and retain Hispanic members. That's because by their cooperative, member-owned nature, they provide peace of mind and security, especially to recent Spanish-speaking immigrants who are wary of banks in... READ MORE

Galaxy Plus Releases Disaster Recovery Solution

August 01, 2006
Galaxy Plus Releases Disaster Recovery Solution August 1, 2006 GalaxyPlus Credit Union Systems, Troy, Mich., has released a disaster recovery solution that restores full data processing within four hours of a declared disaster. This solution ensures business continuity by restoring core processing, online automated teller machine processing, Internet banking, audio... READ MORE

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