Operations

Myers' Mark on the Movement

June 01, 2007
Myers' Mark on the Movement June 1, 2007 Bill Myers retires this month after 28 years as sole CEO of $51 million asset Alternatives Federal Credit Union , Ithaca, N.Y. Though he wouldn't want the hoopla, he's a shining example of what the credit union movement is all about. No... READ MORE

Thirteen Habits Every Manager Should Develop

June 01, 2007
Thirteen Habits Every Manager Should Develop June 1, 2007 Being successful in business requires forming good habits, says Ty Freyvogel, founder of Entrepreneurslab.com . He says developing these 13 habits will help managers eliminate problems before they arise: 1. Review all systems from top to bottom Examine what's working and... READ MORE

Is the CU Business Model Sustainable?

June 01, 2007
The CU industry is at an inflection point characterized by changing business models, new types of competition, no strategic market differentiation, and a host of other challenges. READ MORE

CUs Tackle the Authentication Challenge

June 01, 2007
CUs Tackle the Authentication Challenge June 1, 2007 With the proliferation of online banking, secure authentication is increasingly important for credit unions. However, choosing an effective multi-factor authentication technology can be particularly challenging for financial institutions. Consumers expect to have immediate and unobstructed access to their accounts, regardless of the... READ MORE

Health-Care Costs a Weighty Issue

May 01, 2007
Health-Care Costs a Weighty Issue May 1, 2007 By Victoria White Lennyx Corporate health-care costs continue to rise at alarming rates—double the inflation rate and four times defense spending in 2005 (the latest year data are available), according to the National Coalition on Health Care (NCHC). Employers now pay more... READ MORE

Why Don't You Target the Hispanic Market?

May 01, 2007
Why Don't You Target the Hispanic Market? May 1, 2007 By Tony Malaghan The latest U.S. Census Bureau population estimates put the U.S. Hispanic population at 42.7 million, or 14.4% of the U.S. population. This means one out of seven U.S. inhabitants are Hispanic. The Bureau projects by 2050 the... READ MORE

Security As a Marketing Differentiator

May 01, 2007
Security As a Marketing Differentiator May 1, 2007 By Jay Barbour Historically, information technology (IT) security has been a business cost center. However, with the scope and scale of recent data breaches, including the TJX Co.s fiasco, consumers are tired of doing business with organizations that don't adequately protect personal... READ MORE

The Biggest Fraud Risk CU Executives Aren't Considering

May 01, 2007
The Biggest Fraud Risk CU Executives Aren't Considering May 1, 2007 By Terrence DeFranco Synthetic identity fraud is a credit union killer. Here's what you need to know to prevent an attack. It's instant and under the radar. A criminal systematically manipulates parts of an identity—usually a letter in a... READ MORE

And the Winner is...

May 01, 2007
And the Winner is... May 1, 2007 Our iPod winner, Mickey Kinder, joined $580 million asset Evansville (Ind.) Teachers Federal Credit Union in November 2006 as executive vice president/chief operating officer. Find out what his staff doesn't know about him. What's the biggest challenge facing Evansville Teachers FCU? I believe... READ MORE

Spotlight: Doug Ferraro

May 01, 2007
Spotlight: Doug Ferraro May 1, 2007 Who: Doug Ferraro What: President/CEO Where: Bellco CU , Englewood, Colo. What's your No. 1 business challenge? The transition to a community credit union has proven to be out biggest challenge by far. Our primary sponsors were telecom-based and the industry has suffered major... READ MORE

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