Operations

Spotlight: Joni Walker

January 14, 2010
Who: Joni Walker What: Senior vice president, marketing Where: Missoula FCU When it comes to going green, why go half way? That was Joni Walker’s approach when she took on the construction of a new green branch. “We decided to aim for the highest Leadership in Energy and Environmental Design (LEED) certification:... READ MORE

Compliance Q&A: SARs

January 14, 2010
By Valerie Moss Q Can a credit union share a Suspicious Activity Report (SAR) with another credit union under the Section 314(b) information-sharing provisions of the USA Patriot Act ?     A No. Section 314(b) of the USA Patriot Act allows financial institutions to share information with each other... READ MORE

Poll: What's the telltale sign the economy has rebounded?

January 05, 2010
Economists claim the recession has ended—but it doesn’t necessarily feel that way. Instant Poll What’s the telltale sign the economy is back on track? Cast your vote now and tell us what you think . Unexpected results Your results are not what I would have expected given your target... READ MORE

Savings for Small CUs

December 21, 2009
Small credit unions play a vital role in the lives of their members. Take advantage of these resources to plan for the future and improve operations: •  Credit Union Front Line newsletter–Packed with sales strategies, fraud-prevention tactics, and examples of outstanding member service, Front Line empowers your staff to improve... READ MORE

Is Your Glass Half Full?

December 21, 2009
I’m not nervous about 2010, but… Are you an optimist, a pessimist, or a realist? An optimist views a glass filled halfway with water as “half full.” The pessimist sees the same glass as “half empty.” The realist views it as a potential germ factory. Which brings us... READ MORE

Savings Come First

December 21, 2009
In the mountains of Veracruz, Mexico, people in poverty typically lack any savings, let alone other services offered by urban financial institutions. Now, working with a local credit union, MatchSavings.org—a program launched in 2008 by World Council of Credit Unions (WOCCU)—provides an incentive for individuals to set their first savings... READ MORE

Business Lending Rx

December 21, 2009
Underwriting and monitoring tools ensure a healthy business loan portfolio. When it comes to providing business capital in a tight economy, credit unions are like the kid who finally gets to sit at the big table at Thanksgiving. That’s great, except the others at the table—banks and other... READ MORE

What Does 2010 Hold in Store?

December 21, 2009
It’s a new decade—and a new normal. In 1923, John Maynard Keynes—one of the 20th century’s most influential economists—noted that “Economists set themselves too easy, too useless a task, if in tempestuous seasons they can only tell us that, when the storm is long past, the ocean is... READ MORE

The Plight of Small CUs

December 21, 2009
They face daunting challenges, but their leaders are passionate, motivated, and innovative. And they’re not giving up. CEOs of small credit unions don’t hold those positions to gain fame and fortune. They hold those positions because they have a vision, and they’re passionate about that vision. And... READ MORE

Lead for the Future

December 21, 2009
Executives say certain leadership behaviors have helped their companies through the recent economic crisis, such as inspiring others and defining expectations and rewards. They say those behaviors will also help their companies thrive in the future, according to a McKinsey Quarterly survey. Executives say their focus on these behaviors has... READ MORE
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