Operations

Spotlight: Eric Bruen

December 15, 2009
Who : Eric Bruen What : CEO Where : Desert Valleys FCU , Ridgecrest, Calif. Eric Bruen received the California Credit Union League’s Kim Bannan Eternal Flame Award, which recognizes contributions to the success and future of small credit unions. “I was humbled and honored to be recognized not only... READ MORE

Retirement investing in the post-crisis era

December 15, 2009
The financial crisis illustrates the importance of investment strategy in retirement planning. Most employers select investments for their 401(k) plans based on past performance and reasonable fee structure as required by their plan’s Investment Policy Statement. But few have identified an investment strategy to maximize the probability. READ MORE

All about ALL: Providing accurate financial forecasts

December 15, 2009
By Pam Finch There are many issues facing finance professionals today. Providing accurate financial forecasts has been a challenge and is getting more difficult with so many considerations affecting capital over the past 18 months. The effects of regulatory changes related to credit card programs, potential reduction of interchange income,... READ MORE

Information security: 2009's top 10 breaches and blunders

December 15, 2009
By Kevin Prince There’s a common thread among the top information security breaches in 2009: They all could have been avoided. 2009 was a year full of data breaches, compromises, and exposures all around cyber-criminality. These incidents could have been prevented by adopting basic security standards and embracing a culture... READ MORE

Business Continuity: Test and Verify

November 23, 2009
Patrick Totty Not testing your business continuity plan is the same as not having one.   Ronald Reagan was fond of quoting a Russian proverb to Mikhail Gorbachev whenever the two negotiated an arms reduction treaty: “Doveryai, no proveryai!” or “Trust, but verify!” His advice also applies to business continuity... READ MORE

Board Dynamics

November 23, 2009
William Brown Is your board actively seeking a variety of viewpoints? Focus Develop a board culture that promotes diversity. Encourage structures that reinforce diversity. Board focus: Boards that fail to recruit outside their social circles put themselves at a competitive disadvantage. Wherever crowds of people gather, you’ll find proof of... READ MORE

Tech Leaders Help CUs Battle Recession

November 23, 2009
Top priorities are improving operating efficiency, cutting costs, and preserving the member experience. Rudy Pereira and Jackie Buchanan Focus Automation of rote tasks lets employees shift from pushing buttons to enhancing operations. Integration enables applications to exchange data behind-the-scenes so users request information and access tools in a seamless environment.... READ MORE

Rising Above 6%

November 23, 2009
CUs have held 6% of industry assets for nearly  two decades. Why not more? Dick Radtke Focus CUs’ share of assets among federally insured financial institutions has stalled at 6% since 1992. Alternative capital, some say, could help CUs gain additional market share. Board focus: Is share of assets a... READ MORE

Opportunity of a Lifetime

November 23, 2009
Steve Rodgers, editor in chief Large banks’ unconscionable practices set the competitive stage for CUs. It’s too bad we’re so focused on earnings because we’re missing a once-in-a-lifetime opportunity. That was the opinion of a credit union CEO I spoke with at the National Credit Union Roundtable last spring. He... READ MORE

Fed Issues Final Overdraft Rule

October 30, 2009
The Federal Reserve Board issued a final rule that will require credit unions and other financial institutions to obtain a consumer's affirmative consent (“opt-in”) before charging overdraft fees for ATM and one-time debit transactions. The proposal was issued in January and compliance will not be required until July 1,... READ MORE

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