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Join the 'B-Word' Fray

April 01, 2008
Join the 'B-Word' Fray April 1, 2008 Editor's note: Comments posted here are in response to this month's Instant Poll and the articles, Stop Using the ‘B-Word' and There's Nothing Wrong With the ‘B-Word' . Join the B-Word fray: Tell us what you think . Sell CUs' Advantages No, we... READ MORE

Three Ways to Fight Online Fraud

March 01, 2008
Three Ways to Fight Online Fraud March 1, 2008 By Tom Miltonberger Despite continued investment in online fraud prevention technologies, many credit unions' member accounts continue to be vulnerable to cyber crime. Three best practices decrease a credit union's vulnerability to online fraud: 1. Invest equally in back-end and front-end... READ MORE

Beware the Accidental Saboteur

March 01, 2008
Beware the Accidental Saboteur March 1, 2008 Most organizations—even vibrant ones operating with little noticeable dysfunction—are filled with saboteurs, according to Quint Studer. Employees at every level do small, seemingly insignificant things to sabotage their own success, he says. "Even the best leaders and the most dedicated, hardworking employees do... READ MORE

Bankruptcy Prevention by Committee

March 01, 2008
Bankruptcy Prevention by Committee March 1, 2008 For nearly 20 years, a group of Michigan credit unions has banded together to put on a free workshop each year to educate members about alternatives to bankruptcy, how to prevent mortgage foreclosure, and other matters, says Fran Gibelyou, branch manager for Family... READ MORE

Compliance 2008: A to Z

March 01, 2008
Compliance 2008: A to Z March 1, 2008 By CUNA's compliance attorneys Editor's note: Many of the links in this article are available only to CUNA members . From risk A ssessment to Reg Z , a wide range of regulatory developments, examiner concerns, and potential congressional action will affect... READ MORE

Disaster Planning: How to Protect Your CU

March 01, 2008
Disaster Planning: How to Protect Your CU March 1, 2008 By Mike Retelle Disasters can strike in many forms. Floods, fires, earthquakes, acts of terrorism, data breaches—even the sudden departure of a CEO—all can disrupt your credit union's services and, in severe cases, cease operations altogether. Yet, it's easy to... READ MORE

Beware Spear Phishing

February 01, 2008
Beware Spear Phishing February 1, 2008 By Blake Hayward Any e-mail from your credit union's system administrator—addressed to you—is legitimate, right? Not necessarily. For example, let's say you get an e-mail from the system administrator explaining problems with the network and asking you to e-mail back your corporate user identification... READ MORE

Build a Better Web Site

February 01, 2008
Build a Better Web Site February 1, 2008 A credit union's Web site no longer is just an accessory; it's a necessity, agree Web and marketing experts. Unfortunately, too often this powerful tool isn't used to its full potential. One credit union making the most of its Web site is... READ MORE

Fraud Prevention: Eight Questions

February 01, 2008
Fraud Prevention: Eight Questions February 1, 2008 When it comes to detecting fraudulent activity, many solutions can help your credit union defend, adapt, and guard against cybercrime. But what approach is best? To sort through the vendor hype, Entrust , Addison, Texas, suggests asking these questions while evaluating different solutions.... READ MORE

Bridge the Generation Gap

February 01, 2008
Bridge the Generation Gap February 1, 2008 By Chuck Klein Generation Y demands that all its banking needs be conducted via the Web. They don't ever want to visit a branch—not ever. However, traditional baby boomers prefer to do all their banking at the branch. So how does a credit... READ MORE

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