Items Tagged with 'digital'

ARTICLES

Solving Consumers' Problems Wins Their Wallets

To succeed in the 'honest economy,' CUs must become a go-to source of information.
April 19, 2014
The digital revolution has transformed how consumers make purchasing decisions, says content marketing guru Marcus Sheridan.
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2014 NACUSO Annual Conference

Digital Payments ‘Happening Now’

New payment methods threaten to disintermediate traditional financial services providers.
April 18, 2014
At stake is control of member data and a digital pathway toward other revenue sources.
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2014 NACUSO Annual Conference

Will Digital Empower or Destroy CUs?

CUs must overcome generational disadvantages to succeed in the digital payments space.
April 15, 2014
Young adults embrace CU qualities such as trust, fairness, and legitimacy.
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Fight for a Bold Social Media Future

Those on the fringe will either join the fight or lose interest and walk away.
April 9, 2014
‘Standing for everything will get you nowhere.’
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Do Consumers Understand Your Brand?

Marketing communications will be greatly influenced by technological advances and expectations this year.
January 22, 2014
Technology provides the opportunity to revive member loyalty.
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Prepare for the Next Revolution

Waves of innovation to affect CUs, consumers in 2014.
January 6, 2014
‘I never think about the future—it comes soon enough.’
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Involve the Board in Technology Planning

Ask eight questions to shape a productive technology discussion.
October 18, 2013
Is your CU making the most of technology?
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CU Industry at the Tipping Point

Competitive challenges and evolving technologies provide opportunities for CUs.
November 9, 2012
CUs need a growing number of channels to connect with their members.
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Improve Your Digital Convenience

Good digital channels aren’t cheap, but they’re cheaper than seeding your market with branches.
November 1, 2012
Nearly 70% of nonmembers between the ages of 18 and 24 are not at all familiar with credit unions.
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Part I

What Tech Innovations Lie Ahead?

Focus not only on what technology to deploy but on how to deploy it.
September 6, 2012
Look before leaping onto the latest technology bandwagon.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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