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Items Tagged with 'consumers'
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Survey Says: Americans Lack Credit Score Knowledge

Consumer Federation of America report reveals our credit shortcomings.
May 14, 2013
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More than 25% of consumers don’t know how to raise or maintain their scores.
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Owl sm

The Sentinels Among Us

CUs represent fiscal guardianship, protecting members from fraud and enlightening them with financial literacy.
May 13, 2013
Lora Bray
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Your vigilance in assuring excellent member service is unparalleled.
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caution

Be Prudent When Exercising Caution

Excess caution impedes success.
May 10, 2013
Lora Bray
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Don’t be afraid to use analytics to help determine your value proposition.
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Study Reveals Strong Demand for Real-Time Payments

Most consumers want payment services from their primary financial institutions.
April 23, 2013
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Payment services are especially popular among members of Generation Y.
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Poodles or Ferrets?

Things aren’t always what they seem.
April 15, 2013
Lora Bray
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Financial fraudsters exhibit dogged determination.
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Sucess

A Recipe for Success

Quality components and sufficient resources make for successful plans.
April 15, 2013
Lora Bray
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What’s cooking at your CU?
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CU video ad

Times Square Video Billboard to Promote CUs

Full-motion, 15-second ad will repeat hourly for eight weeks.
April 12, 2013
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Ad will display logo and URL for aSmarterChoice throughout the message’s duration.
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Courting Disgruntled Bank Customers

Focus on delivering the CU difference to all members every single day.
February 10, 2013
John Franklin
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Jilted consumers have many things to consider when severing bank relationships.
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An Underbanked Opportunity

CUs’ mission aligns well with the needs of 68 million consumers.
February 6, 2013
Dianne Molvig
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Financial services revenues from serving unbanked and underbanked consumers totaled $78 billion in 2011.
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President's Perspective

Our Commitment for the New Year

CUNA will take the strongest stand possible to protect the CU tax exemption.
January 14, 2013
Bill Cheney
No Comments
Paul Gentile has joined CUNA as executive vice president, strategic communications and engagement.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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What's Popular

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Are You Selling Products—Or Helping Members Achieve Their Goals?

Scenes from FinovateSpring 2013

Gladwell: CUs are David to Banks’ Goliath

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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