Articles by Vicky Franchino

How to Navigate 2013

Growth opportunities will be scarce, but challenges will be abundant.
December 26, 2012
Not everyone sees economic gloom and doom on the horizon.
Read More

Will Mobile Demolish the Branch?

With smartphone adoption rising faster than expected, will consumers need branches?
September 26, 2012
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years.
Read More

CUs Growing Green

Financing eco-friendly vehicles and home improvements can enhance your brand and loan portfolio.
July 1, 2012
Green lending is relatively new at credit unions, and data about it is limited.
Read More

Six Jobs You Won't Recognize in 10 Years

As CUs evolve, so must staff.
April 1, 2012
The evolution in CU jobs is driven by a host of factors, including technology, member preferences, costs, and competition.
Read More

Tomorrow’s Branch

CUs try to maintain that personal touch as they build high-tech branches.
December 12, 2011
The challenge for CUs is to integrate technologies, increase efficiencies, and still deliver high-touch service when members want it.
Read More

Lessons Learned in Business Services

CUs have been offering business services long enough to have learned some valuable lessons. Here’s their ‘top 10’ list.
May 1, 2011
The time could be right for CUs to launch or re-energize business services programs.
Read More

Staying Focused

Is the CU vision retiring with its leaders?
January 27, 2011
CU leaders who “have been around the block a few times” offer some valuable insights.
Read More

No Thaw in the Salary Freeze

CUs are finding creative ways to motivate staff despite stagnant pay and bonuses.
August 1, 2010
CUs are finding creative ways to motivate staff despite stagnant pay and bonuses.
Read More
CU Mag cover July 2014

Credit Union Magazine

July 2014

What's Popular

Popular Stories

Recent Discussion

Your Say: Should CUs Impose Age Limits for Directors?

View Results Poll Archive