Articles by Judy Dahl
Today’s employees must be highly trained, adaptable, and tech-savvy.
August 13, 2012
Credit unions are looking at staffing differently these days because of the challenging economy and changing technology.Read More
Cultivate good interpersonal skills, and know the right questions to ask.
July 1, 2012
The path to excellent leadership often includes some form of executive training. Among the options for training is CUNA Management School.Read More
Recession-induced cost-cutting has resulted in leaner staffs and 'universal' employees.
April 1, 2012
The Great Recession left indelible marks on nearly all aspects of CU operations—and staff.Read More
Consumer confidence is still fragile, and the economic outlook changes daily.
December 1, 2011
Strategic planning is even more challenging during uncertain times.Read More
CUs make more loans and increase member loyalty by empowering their loan officers.
November 22, 2011
Members' stories can play a key role in loan decisions, CEOs agree.Read More
CUs work fast and smart to keep repos under control.
October 1, 2011
To turn around recession-related increases in repossessions, CUs have beefed up their loan-assessment processes, initiated faster action on collection procedures, and worked diligently to help members avoid repossessions.Read More
CUs want to support the system, but they might have to look outside for some services.
September 1, 2011
Although NCUA’s final rule on corporate credit unions eliminates some onerous provisions from previous versions, it limits retail credit unions’ choices and increases the need for financial scrutiny. And with fewer corporates left, some credit unions are looking outside the credit union movement for services.Read More
Tips on how to take leadership to the next level.
August 4, 2011
Asking Ron Burniske how he keeps his leadership skills sharp is like asking how baseball players keep their hitting skills sharp.Read More
Don’t check out or rest on your laurels.
August 1, 2011
Learning to lead isn't a finite process, say credit union CEOs. It's a lifelong quest.Read More