Articles by Judy Dahl

Leading Edge

Thrivent Federal Credit Union Comes Full Circle

The bank that became a CU actually had its origins in the movement.
Judy Dahl
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The bank that became a CU actually had its origins in the movement.
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Shaping CU Technology: The Big Five

Security, branch evolution, consumerization, and big data will drive CU technology decisions through 2014 and beyond.
Judy Dahl
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Technology innovation will continue at a brisk pace, particularly in these five areas.
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Executive Suite

Help Employees Rediscover Their Mojo

Act quickly to reinvigorate capable employees performing below their potential.
Judy Dahl
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'We try to instill the concept that we're a learning organization, and that it's better to ask than to make a mistake.'
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Executive Suite

Corporate CU Assessments Handcuff Growth, Prompt Cutbacks

Replenishing the Corporate Stabilization Fund has been especially hard on small CUs.
Judy Dahl
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CU executives hope NCUA Corporate Stabilization Fund assessments will help keep the CU movement healthy in the long term.
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CU Marketers Take a Multichannel Approach

Three award-winning CUs use new and traditional tools to get the word out.
Judy Dahl
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‘Marketing is only as effective as the people putting it together.’
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CUs Looking for Lending Uptick in 2013

Focus on fundamentals and keep an eye on risk, lenders advise.
Judy Dahl
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Credit unions expect modest loan growth this year as the economy improves.
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Employee Fraud: Prevent the Inside Job

Employee theft increases during difficult economic times.
Judy Dahl
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Employee theft causes more business bankruptcies than any other type of crime.
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CUs Talk Tech Priorities for 2013

Mobile platforms, security, and member relationship management top the list.
Judy Dahl
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“Mobile” is a key theme in the conversation, along with meeting member needs.
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Improve Sales Culture to Boost Lending

Training can help staff turn member interactions into loan opportunities.
Judy Dahl
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CUs have retooled to help staff recognize and act on lending opportunities that also benefit members.
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Succession Planning: The Urgency Builds

As baby boomers begin to retire, CUs will see turnover at all levels.
Judy Dahl
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Approximately 10,000 baby boomers will turn 65 every day for the next 18 years, reports the Pew Research Center.
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