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Articles by Judy Dahl

Executive Suite

Help Employees Rediscover Their Mojo

Act quickly to reinvigorate capable employees performing below their potential.
April 15, 2013
Judy Dahl
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'We try to instill the concept that we're a learning organization, and that it's better to ask than to make a mistake.'
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Executive Suite

Corporate CU Assessments Handcuff Growth, Prompt Cutbacks

Replenishing the Corporate Stabilization Fund has been especially hard on small CUs.
March 3, 2013
Judy Dahl
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CU executives hope NCUA Corporate Stabilization Fund assessments will help keep the CU movement healthy in the long term.
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CU Marketers Take a Multichannel Approach

Three award-winning CUs use new and traditional tools to get the word out.
February 1, 2013
Judy Dahl
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‘Marketing is only as effective as the people putting it together.’
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CUs Looking for Lending Uptick in 2013

Focus on fundamentals and keep an eye on risk, lenders advise.
January 6, 2013
Judy Dahl
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Credit unions expect modest loan growth this year as the economy improves.
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Employee Fraud: Prevent the Inside Job

Employee theft increases during difficult economic times.
December 18, 2012
Judy Dahl
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Employee theft causes more business bankruptcies than any other type of crime.
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CUs Talk Tech Priorities for 2013

Mobile platforms, security, and member relationship management top the list.
November 19, 2012
Judy Dahl
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“Mobile” is a key theme in the conversation, along with meeting member needs.
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Improve Sales Culture to Boost Lending

Training can help staff turn member interactions into loan opportunities.
November 17, 2012
Judy Dahl
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CUs have retooled to help staff recognize and act on lending opportunities that also benefit members.
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Succession Planning: The Urgency Builds

As baby boomers begin to retire, CUs will see turnover at all levels.
September 1, 2012
Judy Dahl
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Approximately 10,000 baby boomers will turn 65 every day for the next 18 years, reports the Pew Research Center.
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Post-Recession Staffing Strategies

Today’s employees must be highly trained, adaptable, and tech-savvy.
August 13, 2012
Judy Dahl
No Comments
Credit unions are looking at staffing differently these days because of the challenging economy and changing technology.
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Advice for Tomorrow’s Leaders  

Cultivate good interpersonal skills, and know the right questions to ask.
July 1, 2012
Judy Dahl
No Comments
The path to excellent leadership often includes some form of executive training. Among the options for training is CUNA Management School.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

Identify & Monitor Indirect Auto Lending Risks

Help Us Celebrate the CU Movement's Rock Stars

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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