Articles by Sharyn Alden

Turnover Trends

With the recession waning, your most valued employees could get lured away.
CUs are rethinking their front-line staffing strategies to meet members’ changing preferences.
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Payday Lending

CUs keep recession-ravaged members out of the debt trap.
CUs aren’t waiting for the new Consumer Financial Protection Bureau to change how payday lenders operate. Instead, they’re offering financially distressed consumers affordable borrowing options.
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The Consumer Awareness Crisis

Awareness of CUs is alarmingly low. One-half of consumers ages 18 to 24 don’t know what a CU is.
Why has annual CU membership growth been only about 1.5% during banks’ worst public-relations crisis in a generation?
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Real Estate at a Crossroads?

Property values in many markets haven't bounced back, but some CUs see increasing mortgage demand.
CUs are continuing with strong underwriting standards while helping members as much as possible to stay in their homes.
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