Articles by Michael McLain

The Interaction of SCRA and Reg Z

SCRA’s interest-rate limitations trigger requirements under Truth in Lending and Reg Z.
March 22, 2012
The first thought a CU has when it learns a member is in the military or is about to go on active  duty is that it will have to comply with the Servicemembers Civil Relief Act.
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Court OKs Up-Front Card Fees

But fees are still limited during the first year following account opening.
January 13, 2012
The original rule regarding the limitation of fees during the first year after an account is opened remains in place and credit unions should continue to comply with it.
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Mortgage Ads On the Straight & Narrow

FTC’s final rule outlines what’s unfair or deceptive in advertisements.
November 22, 2011
In July, the Federal Trade Commission issued a final rule relating to unfair or deceptive acts and practices in mortgage loan advertisements.
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The 14-Day Question

Fed’s Reg Z final rules affect when CUs must send periodic statements.
September 24, 2011
Some CUs are confused about the 14-day timing requirement for periodic statements.
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Reg Z Rate Changes

Final rule addresses preferential rates, floor rates, and consumers’ ability to pay.
July 18, 2011
The Federal Reserve Board issued a Regulation Z final rule in March 2011 clarifying prior rules related to the Credit Card Accountability, Responsibility, and Disclosure Act.
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Reg Z Revisited, Again

Still more clarification is needed on the Fed’s Reg Z changes.
May 18, 2011
Still more clarification is needed on the Fed's Reg Z changes.
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More Mortgage Changes Are on the Way

A second interim rule amends the Mortgage Disclosure Improvement Act.
March 25, 2011
A second interim rule amends Mortgage Disclosure Improvement Act requirements.
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Fed Issues Final Mortgage Rules

Mandatory compliance dates begin January 1.
January 10, 2011
Final rule applies to all consumer mortgages secured by the borrower’s principal dwelling, whether the transaction is a closed-end mortgage or a home equity line of credit.
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Confusion Reigns Over Reg Z Changes

Recent rule changes have CUs lost in a Reg Z maze.
December 21, 2010
A rash of recent Regulation Z mortgage lending changes has heads spinning.
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Rule Requires Mortgage Payment Summary

Rule requires disclosures on how mortgage payments change over time.
November 19, 2010
Rule requires disclosures on how mortgage payments change over time.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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