CU Data

Consumers Continue to Feel Sting of Recession

November 25, 2011
Only 19% of consumers report improved finances, while nearly 40% report declining financial conditions compared to last year. READ MORE

Rich in Thanks

November 21, 2011
Despite pervasive economic unpleasantness, we still have much to be thankful for this holiday week. READ MORE

Won’t You Be My Neighbor?

November 20, 2011
Financial trends reveal neighborhood changes with increased income disparity and new family lifestyle choices. READ MORE

CUNA Mutual Reports Strong Financials

November 17, 2011
Despite continuing economic pressures, CUNA Mutual Group posted a strong performance in key financial measures through the third quarter of 2011. READ MORE

I Like Dreamin'

November 14, 2011
Is the American dream turning into a nightmare? READ MORE

CU Membership, Deposits Spike as Bank Transfer Day Approaches

November 03, 2011
CUNA estimates at least 650,000 consumers have joined CUs since Sept. 29, when Bank of America implemented its now-rescinded $5 monthly debit card fee. READ MORE

Rates & Ratios: CUs See Sixth-Straight Month of Loan Growth

November 01, 2011
CU loans outstanding increased 0.04% during September 2011—their sixth-consecutive month of positive loan growth. READ MORE

Tricks or Treats?

October 31, 2011
Halloween week research fills your plastic pumpkin with treats in retirement planning, tricks in unemployment, health-care trends for your mummy, and a final scary thought... READ MORE

The Wheels on the Bus Go ‘Round and ‘Round…

October 24, 2011
We’ll take a spin through more recession takeaways, fly over some employer trends, chug through some fraudulent facts, and cruise by the latest retail news... READ MORE

Let's Play Ball!

October 23, 2011
On deck this week: The interrelation of productivity, wages, and marriage—as seen through the lens of major league baseball. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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