Products

CUs Poised to Lead in Technology Innovation

July 15, 2013
Smaller financial institutions tend to be more agile than their larger competitors. READ MORE

Vendors Showcase Best Practices

July 10, 2013
Conference sessions highlight cutting-edge solutions. READ MORE

CUNA Releases New E-Scan

June 11, 2013
With a suite of products to help with year-round strategic planning, CUNA has the tools and resources you need. READ MORE

CU Service Centers Becomes CO-OP Shared Branch

June 03, 2013
The change will occur during a two-year rebranding process at participating CUs. READ MORE

Tell, Don't Sell

May 27, 2013
'Fees' not necessarily a four-letter word when linked with member-friendly services. READ MORE

Minimum Cost, Maximum Efficiency

May 19, 2013
Single-premium mortgage insurance lowers closing costs for members by allowing them to finance the MI as part of the loan. READ MORE

Does Your Video Surveillance System Measure Up?

April 15, 2013
Video surveillance technology has come a long way since the introduction of first-generation digital recorders 10 or 12 years ago. READ MORE

Protect Your Members

April 09, 2013
CUNA offers the following resources to help CUs educate members about the different security threats they often face. READ MORE

Take Advantage of Schools, Conferences, & Institutes

March 20, 2013
At CUNA Enterprise Risk Management Certification Institute gain an understanding of enterprise risk management. READ MORE

CRM: ‘The Great Differentiator’

March 08, 2013
Staff buy-in is crucial for making CRM systems effective. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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