Products

Shifting the Liability

March 01, 2013
Important dates to remember regarding EMV migration. READ MORE

CUs Tap Into ‘Buy Local’ Movement

February 11, 2013
Merchant-funded loyalty program helps CUs connect with consumers and merchants—and compete with mega banks. READ MORE

Compliance Raining on CUs’ Mortgage Parade

February 06, 2013
It is an era of mixed blessings for CUs and consumers. READ MORE

Tracked CPI: Don't Compromise the Member Experience

January 30, 2013
A tracked program can cover more loss situations than a blanket policy. READ MORE

Stay Informed with Trusted Resources

January 28, 2013
CUNA offers resources so CUs can stay nimble in the constantly changing environment. READ MORE

Identify the Signs of Financial Stress

January 04, 2013
CU's not doing credit risk management faces risks—either criticism from regulators or danger to the bottom line. READ MORE

Student Loans Show Potential

January 01, 2013
Student loans offer opportunities for income and provide an affordable way for members to send their children to college. READ MORE

The Promise and Peril of Subprime Lending

January 01, 2013
CUs are ‘stabbing each other in the back’ with low-rate auto loans for top-tier members. READ MORE

Webinars on ‘Low-Income CU’ Designation

December 05, 2012
The free three-part webinar series explains the benefits of the low-income designation. READ MORE

Subprime Auto Loan Market Holds Promise

November 23, 2012
'To do it right, credit unions need to hire experienced people to work with them on entering the subprime market.' READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive