Volunteers

The Courage to Act

May 01, 2012
Major Dan Rooney describes the moment that led him to start Folds of Honor, and what motivates him to do big things in life. READ MORE

Back on Track?

May 01, 2012
CUNA economists recently dusted off their crystal ball. The prognostications probably won’t shock you, but you might be pleasantly surprised. READ MORE

No CU Is Immune From Employee Dishonesty

April 27, 2012
Many boards aren’t prepared for the financial and reputational impact of embezzlement. Whether your CU is large or small, employee dishonesty doesn't discriminate. READ MORE

Three Ideas in Three Minutes

April 09, 2012
CUs could benefit from a more proactive and welcoming approach to new ideas, says Filene’s George Hofheimer. READ MORE

How to be Heard on the Hill

April 01, 2012
The energy level on Capitol Hill is like an 'emergency room,' making it hard to get messages across. READ MORE

Rice: Reaffirm Our Principles

March 19, 2012
Will the U.S. remain the world’s leader—or will another power such as China take our place on the global stage? READ MORE

‘Powerful Cause, Positive Effect’

March 18, 2012
The theme for this year's Governmental Affairs Conference ties directly into our times. READ MORE

Financial Services Undergoing ‘Secular Shift’

March 01, 2012
The financial services industry is transitioning from a high-margin business to a low-margin undertaking. READ MORE

 Sharpen Your Board’s Financial Skills

March 01, 2012
When NCUA’S new financial literacy rules went into effect last July, credit unions took a closer look at their directors’ basic financial skills. READ MORE

Dashboards Keep Boards Focused

March 01, 2012
The use of online dashboards as management information systems by financial institution board members and executives is increasing. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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