Operations

Eliminate Three Barriers To Cooperation

April 01, 2006
Our credit union forefathers were truly visionary in developing the cooperative model. READ MORE

How Has Your Security Changed Since Sept. 11?

April 01, 2006
How Has Your Security Changed Since Sept. 11? April 1, 2006 Spare No Expense For Security It hasn't changed because the level of security we had prior to Sept. 11 exceeded what the government recommended following the attacks. We have a double entry with a vestibule that provides a cushion... READ MORE

Seven Ways to Keep Members Front and Center

April 01, 2006
Seven Ways to Keep Members Front and Center April 1, 2006 Consumers today have infinite choices. Any product or service they could desire is within their reach, usually only a mouse-click away. In our global economy, hundreds of competitors may rise and fall--practically overnight. What's more, today's consumer is smart... READ MORE

Computer Crime

April 01, 2006
Computer Crime April 1, 2006 How Consumers Protect Themselves OnlineTake steps to secure PC92% Install antivirus software81 Install antispyware68 Install a software firewall50 Change passwords34 Install a hardware firewall29 Install a security software suite23 Other6      Take no precautions4%   Source: Zone Labs and Harris Interactive . Multiple responses were allowed. READ MORE

Collection Q&A: Follow-Up Is Job No. 1

March 01, 2006
Collection Q&A: Follow-Up Is Job No. 1 March 1, 2006 Wauna Federal Credit Union's collection mantra: Focus on what's important. That may mean eliminating certain activities if staff aren't completing fundamental efforts, according to John Basco, director of collections for Wauna Collection Services, a credit union service organization (CUSO) owned... READ MORE

When A Big Player Moves, You Must Too

March 01, 2006
When A Big Player Moves, You Must Too March 1, 2006 By Clark Crowdus Attention shoppers! Google is entering the payments business. The search behemoth recently acknowledged publicly that it's testing and will soon launch an Internet-payment service called GBuy. A major competitor, PayPal, a subsidiary of eBay and the... READ MORE

Bruce Beaudette: 'Carry Your Share Of The Advocacy Load'

March 01, 2006
Bruce Beaudette: 'Carry Your Share Of The Advocacy Load' March 1, 2006 Who: Bruce Beaudette What: CEO Where: Sunmark FCU, Schenectady, N.Y. Why did you become politically active? It began in earnest with the bankers' lawsuit, the Supreme Court decision on credit unions' fields of membership, and H.R. 1151. I... READ MORE

How Do You Address Members' Online Security Concerns?

March 01, 2006
How Do You Address Members' Online Security Concerns? March 1, 2006 By Cathy Fleming Educate Members, Staff We continue to educate members about the security measures we have in place. We also educate our staff so they can talk credibly about it. The media loves to talk about electronic fraud,... READ MORE

Software Token Provides Multi-Factor Authentication

March 01, 2006
Software Token Provides Multi-Factor Authentication March 1, 2006 An innovative 'Software Token' developed by Cavion Plus, Mounds View, Minn., allows financial institutions to satisfy regulators' demands for multi-factor authentication to verify the identity of online banking users. Cavion Plus introduced its Software Token authentication solution as part of Version 3.3... READ MORE

Computer Crime

March 01, 2006
Computer Crime March 1, 2006 How CUs Spend Their Marketing Dollars 2005 vs. 2000   2005 2000 Loans (real estate and consumer)41% 37% Attracting new members/conducting market research/CU branding2724Share draft/checking accounts and other savings programs1721PC banking, debit cards, and other remote-banking services 1113Other4%5% Source: CUNA's 2005-2006 Consumer Lending Survey READ MORE

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