Operations

Serving Latino Members: Doing Well By Doing Good

August 01, 2005
Serving Latino Members: Doing Well By Doing Good August 1, 2005 By Bill Merrick In 2000, the population of new Latino immigrants in Charlotte, N.C., grew 410%. In 2001, crimes against these new residents increased 500% because few had relationships with financial institutions and had no safe place to keep... READ MORE

What Are The Keys To Strategic Planning?

August 01, 2005
What Are The Keys To Strategic Planning? August 1, 2005 Generate Excitement When people get excited and engaged in the process, you get better results and gain clarity of purpose. We engage people by continuously bringing in new perspectives and resources to stimulate our strategic thinking. For example, a few... READ MORE

CUSO Collaboration: Find The Right Business Partner

July 01, 2005
CUSO Collaboration: Find The Right Business Partner July 1, 2005 Collaboration is a hallmark of the credit union movement, and credit union service organizations (CUSOs) owned by multiple credit unions are the ultimate expression of cooperation. Although collaboration may be a noble endeavor, it's not easy to attain. "Everyone likes... READ MORE

Building Or Expanding? Conduct A Facilities Planning Study

July 01, 2005
Building Or Expanding? Conduct A Facilities Planning Study July 1, 2005 Few credit union executives would consider launching a major new product or service initiative without first conducting an in-depth marketing analysis to determine member needs. Yet, there's often a gap in strategic planning when it comes to building or... READ MORE

Bolster Your Business Continuity Planning

July 01, 2005
Bolster Your Business Continuity Planning July 1, 2005 A comprehensive business continuity plan does more than meet Federal Financial nstitution Examination Council (FFIEC) regulations, it proves to members, employees, and others that the business will withstand any disaster, according to 'Business Continuity Planning and the FFIEC Guidelines,' a white paper... READ MORE

New ATM Features Accomplish Multiple Goals

June 01, 2005
New ATM Features Accomplish Multiple Goals June 1, 2005 By Darla Dernovsek As credit unions invest in automated teller machine (ATM) improvements or new machines that meet triple data encryption standard and Americans With Disability Act requirements, they're also likely to improve other ATM capabilities. So says 'ATM Strategies,' a... READ MORE

What's New With ATMs?

June 01, 2005
What's New With ATMs? June 1, 2005 By Patrick Totty Branch in a box Compliance, security challenges Out of the ‘skunk works Introducing new features While the most dramatic growth in the sheer number of automated teller machines (ATMs) is behind us, three factors ensure that the machines will continue... READ MORE

Take A Holistic Approach To Information Security

May 01, 2005
Take A Holistic Approach To Information Security May 1, 2005 A common information security mistake credit unions make is taking each problem and threat separately, Kevin Prince, product manager for Cavion Plus, Mounds View, Minn., recently told Credit Union Magazine . Instead, credit unions should implement solutions that guard against... READ MORE

Eight Effective Financial Management Keys

May 01, 2005
Eight Effective Financial Management Keys May 1, 2005 As credit unions and interest rates change, effective asset/liability management (ALM) becomes even more important. According to Tom Farin, president/CEO of Farin & Associates, Fitchburg, Wis., these eight financial management keys will help keep your credit union on track during times of... READ MORE

CUs Go To Great Lengths To Cultivate SEGs

May 01, 2005
CUs Go To Great Lengths To Cultivate SEGs May 1, 2005 By Eugene H. Johnson Ten years ago, IBM Rocky Mountain Federal Credit Union, Boulder, Colo., was a single-sponsor credit union. Then, IBM began spinning off subsidiaries such as Lexmark, and the institution inherited employee groups from the various IBM... READ MORE

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