Operations

One of 10 Robberies Targets CUs

September 23, 2009
Among the 1,278 financial institution robberies during the second quarter of 2009, 117 occurred at credit unions, according to statistics from the Federal Bureau of Investigation (FBI). That’s far less than banks suffered during this period (1,124) but more than thrifts (26) and mutual savings banks (11). Cash was taken... READ MORE

Community Conference Is For All CUs

August 27, 2009
The Credit Union National Association's (CUNA) Community Credit Union & Growth Conference , Oct. 21-24 in Las Vegas, isn’t just for community credit unions. It’s for every credit union looking to reach out and grow their membership, including the young, ethnic groups, and the underserved. The conference spotlights credit unions’... READ MORE

Disaster Recovery: The Pressure Is On

August 27, 2009
Disaster recovery budgets will remain flat for the next few years despite rising disaster recovery pressures on organizations due to soaring downtime costs and more stringent information technology (IT) service level requirements. This will require IT professionals to do more with less, according to Symantec Corp.’s  fifth annual IT Disaster... READ MORE

Show Me the Data: Boost Card Success With Information

August 27, 2009
By Brian Scott Every swipe of a credit card generates hundreds of lines of data. Everything from merchant information to purchase details to rate and finance statistics are captured and stored following each plastic transaction. Buried deep within this data are the answers to questions that can mystify even the... READ MORE

Watz dis nu teknoloG?

August 25, 2009
Watz dis nu teknoloG? James Collins The blogosphere is an alien world to the uninitiated. Today’s technological landscape is an alien world to many of us. While I still get a morning paper for the news, my kids were way ahead via something called “Twitter.” I was even referred to... READ MORE

ICU Day Spotlights CU Benefits

August 25, 2009
In response to the challenges facing credit unions and cooperatives worldwide, this year’s International Credit Union (ICU) Day® theme reminds people everywhere of the advantages credit unions provide their members. The idea for this year’s ICU Day theme—“Your Money. Your Choice. Your Credit Union.”—came from Stan Cowan, vice president of... READ MORE

Experience Learning Live Joins HR School

August 25, 2009
LEAD STORY Experience Learning Live Joins HR School CUNA’s 2009 Experience Learning Live Conference now offers twice the value as it integrates with the Human Resource (HR) Management School. The new conference, Oct. 25-28 in Nashville, Tenn., will give credit union training and HR professionals more opportunity to network, share... READ MORE

Fast, Fun, and Efficient

August 25, 2009
Fast, Fun, and Efficient Patrick Totty Young adults demand feature-rich Internet banking services. Surrounded by sophisticated electronic media all their lives, it’s not surprising that generations X (those born between 1965 and 1979) and Y (those born during the ’80s and ’90s) prefer the Web and mobile devices as their... READ MORE

Shed Costs With These Technologies

August 25, 2009
LEAD STORY Shed Costs With These Technologies Need to slash costs and boost efficiency? Try these “sure-fire” technologies, advises Jackie Buchanan, executive vice president/chief information officer for $1.3 billion asset Genisys Credit Union, Auburn Hills, Mich., and vice chair of the CUNA Technology Council: • Workflow automation. A good workflow process... READ MORE

Educate, Sell, Repeat

July 20, 2009
By Jim Hanson Gerri Detweiler : “I want CUs to sell their products when they provide financial counseling  because the products you sell won’t harm consumers—unlike the financial products some other providers are pushing on consumers.” Gerri Detweiler is an expert in consumer affairs, working out of Florida. She’s an... READ MORE

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