Articles Tagged with 'payments'

Payments Trends May Alter CU Business Model

May 10, 2012
With a significant portion of noninterest income derived from the payments ecosystem, CUs must be prepared for what’s next in payments. READ MORE

Collections: Use What You Learn

February 20, 2012
Information gleaned during collection efforts can help CUs develop the right repayment plan. READ MORE

SHAZAM Launches Mobile Payment App

February 01, 2012
Product uses Adaptive Payments’ 5DSecure™ five factor-dual channel authentication technology to authenticate PIN debit transactions quickly and securely. READ MORE

Taking Risks To Help Members

July 18, 2011
If we adopt a totally risk-averse position we, in effect, behave no differently than many of our for-profit competitors. READ MORE

ECCHO Announces Check Payments Certification Program

July 08, 2011
Program will test staff knowledge in check laws and regulations, fraud and risk mitigation, and check operations and products. READ MORE

The Digital Wallet: Promises, Promises

June 09, 2011

Despite promises of digital wallets in time for holiday shopping, fully functional mobile payments may still face slow adoption.

READ MORE

Garnishment Rules and Protections

May 18, 2011
The interim final rule restricting garnishments on certain federal benefit payments went into effect on May 1, 2011. Credit unions have until May 24, 2011 to submit comments. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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