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Articles Tagged with 'fraud'
Speed is the Key to Beating New Account Fraud
July 03, 2012
It takes financial institutions 151 days, on average, to detect a fraud occurrence.
Will EMV Chips Reduce Card Fraud?
May 21, 2012
Major credit card firms are trying to transition to a more secure card.
A Bit of Unpleasantness
May 21, 2012
Reports of consumer loan fraud rose 127% from 2010 to 2011.
That's What Friends Are For
April 01, 2012
This week’s survey findings examine mobile banking, budget issues—and a brief about young adults moving home that may surprise you.
Five Questions You Should Ask About FFIEC Compliance
February 08, 2012
Address these questions before implementing a solution to comply with FFIEC’s Internet banking authentication requirements.
Four Top Fraud Threats—and How to Fight Them
January 30, 2012
Deploy fraud awareness and prevention programs across every department.
Are You Ready for 2012?
December 06, 2011
How will CUs respond to renewed consumer interest so they can grow, retain their member bases, comply with regulations, manage risk, and deliver services members want?
Ensure FFIEC Compliance with Risk-Based Authentication
October 06, 2011
Risk-based fraud detection and authentication system lets CUs take a holistic view of a member’s identity and likelihood of identity-related fraud.
Top 10 Fraud Trends
July 15, 2011
Skimming, data breaches, and social engineering are three of the biggest threats credit unions will face in 2011.
Fight Fraud With Enterprise Fraud Management
June 24, 2011
Fraud prevention measures are vital, but it's even more important to know where fraud is occurring and to plug the hole.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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