Articles Tagged with 'credit'

CU Member Loyalty Rises at Banks’ Expense

August 02, 2013
Financial crisis triggered many consumers to move their business from banks to CUs. READ MORE

Lack of CU Awareness Persists

July 31, 2013
The importance of turning nonmembers into members, especially young adults, can’t be overstated. READ MORE

Regulatory Compliance for Investments

July 31, 2013
CUNA expects NCUA to issue additional guidance on how to comply with its new investment rules. READ MORE

Cause for a Rebel

July 29, 2013
Sometimes it is appropriate to rebel against tried and true practices. READ MORE

Reports of Branches’ Demise Greatly Exaggerated

July 19, 2013
Supporting member services in branches and growing revenue do not have to be mutually exclusive propositions. READ MORE

Growing Card Use Bodes Well for CUs

July 18, 2013
CUs’ credit card loans outstanding grew 5.7% during 2012, up from 3.9% in 2011 and 3.1% in 2010. READ MORE

Market the Debit Difference

July 16, 2013
Improved data analytics and segmentation tools give credit unions the ability to identify and target member segments with relevant offers. READ MORE

CUs Poised to Lead in Technology Innovation

July 15, 2013
Smaller financial institutions tend to be more agile than their larger competitors. READ MORE

Indirect Lending: Yea or Nay?

July 02, 2013
Do CUs do a disservice to members via indirect lending? READ MORE

Cheney, Mellin Kick Off 2013 ACUC

July 01, 2013
More than 1,200 attendees gather for innovative leadership sessions. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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