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Articles Tagged with 'credit'
Cooperative Financial Leadership in the Lone Star State
March 15, 2012
Texas Trust CU has earned a reputation as a dedicated community partner.
Goldmark FCU a Haven for Hounds
March 14, 2012
Animal Ambassador program helps local animal shelters find homes for wayward pets.
‘There’s Power in People’
March 14, 2012
CUs should rethink their approach to cross-channel marketing—connecting with members emotionally rather than pushing products.
Grassroots is King
March 12, 2012
Grassroots movements—instigated or supported by CUs—had a significant impact on the battle over interchange last spring and Bank Transfer Day in the fall.
Seven Steps to Better Business Development
March 09, 2012
CUs are redefining the art of business development, realizing this practice requires building strong relationships, reaching out to companies’ key decision-makers, and moving beyond SEGs.
Marketing Conference Garners Record Turnout
March 08, 2012
Members of the CUNA Marketing & Business Development Council Executive Committee urge collaboration.
Morrow’s Vision Lives On at Coopera
March 07, 2012
Warren’s passing was stunning, but it did not shake our resolve to bring more Hispanic members into the CU fold.
Boulder Valley CU Wins Lifetime Achievement Award
March 06, 2012
The award recognizes Boulder Valley CU’s philosophical commitment to supplementing classroom education with hands-on learning.
Rates & Ratios: Cards Lead Loan Decline
March 05, 2012
CU loans outstanding decreased 0.2% during January 2012 compared to a 0.4% increase in December 2011.
CU 24 Conducts Fourth Annual CU Industry Survey
March 02, 2012
CU 24 encourages CU representatives to complete the survey and share their voice about the industry.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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