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Articles Tagged with 'retirement'
The World Is Your Oyster
June 01, 2012
Anticipating member needs requires knowledge of their circumstances, preferences, opportunities, and experiences.
Water, Water Everywhere
December 19, 2011
Focus on communication, collaboration, and mutual understanding to meet members’ needs.
Checking Fees, Housing and Retirement…Oh, My!
October 10, 2011
This week's Roundup examines fees, employment news, consumer spending reports, retirement considerations, housing, and more.
Economic Woes Hinder Retirement
October 05, 2011
Survey shows nearly four in 10 workers plan to retire after age 70.
Baby Boomers Less Optimistic About Retirement
August 23, 2011
Report divides boomer retirees into five segments.
July 01, 2011
Research firm describes what iPad investing apps are available for consumers so far.
The Looming Retirement Crisis
June 06, 2011
While mandated savings may be a tough sell, Americans may need more of a paternalistic, rather than libertarian, approach to get them to save for retirement.
Boomer Loyalty Has Limits
April 01, 2011
Baby boomers' needs are diverse and complex. These members can be a viable target for long-term relationships if CUs can meet their needs.
Boomers Look for Advisers
February 01, 2011
Failing to capture baby boomers' retirement assets could deal a big blow to CUs.
January 27, 2011
CU leaders who “have been around the block a few times” offer some valuable insights.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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