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Articles Tagged with 'consumers'
Digital Shift Continues in Financial Services
February 28, 2012
Consumers are gravitating more toward online and mobile channels for daily financial management, and they’re showing a strong interest in tablet banking services.
Egan: Put Members’ Interests First
February 16, 2012
Legislators and regulators must pay heed to CUs’ challenges to keep the CU charter viable.
CUNA Economist: Expect a Modest Lending Comeback
January 19, 2012
Pent-up consumer demand bodes well for growth in auto loans, credit cards, and purchase money mortgages.
December 22, 2011
Here are lessons for CUs as we wrap up this year and head into a big political year.
‘It’s Not Me, It’s You’
December 11, 2011
The Facebook-fueled Bank Transfer Day convinced thousands of consumers to break off their bank relationships and move on.
The Real Story About Bank Transfer Day
November 14, 2011
More consumers than ever heard for the first time that they can save money at a CU.
CU Membership, Deposits Spike as Bank Transfer Day Approaches
November 03, 2011
CUNA estimates at least 650,000 consumers have joined CUs since Sept. 29, when Bank of America implemented its now-rescinded $5 monthly debit card fee.
Mobile Security Jitters
November 01, 2011
Researchers at Javelin Strategy & Research were stumped when despite strong annual increases in smartphone adoption, a recent study showed no corresponding increase in consumer adoption of mobile banking.
Mobile Apps, Rewards Top Finovate Agenda
September 22, 2011
New mobile applications and fresh spins on consumer and merchant rewards programs dominated much of the discussion during FinovateFall in New York City.
Pay-Downs, Not Charge-Offs, Drive Lower Credit Card Balances
July 29, 2011
Average credit card debt per borrower has reached a 10-year low.
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Where Does it All Go?
A Social Media ROI Success Story
Happy 25th Birthday, Filene!
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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