Training

Five Reasons Leaders Must Lead on Training

Done training? Think Again.

Take Advantage of Upcoming CUNA Schools

Register now for CUNA Management School and CUNA Lending Compliance School.

‘Blended Threats’ Need Blended Protection

Combating these new, complex challenges faced by CUs requires intelligence sharing.

Callen to Address CUNA Marketing School

Attend CUNA Marketing Management School, June 3-6, in Fort Lauderdale, Fla.

A Few Highlights from CUNA’s Governmental Affairs Conference

Brokaw: It’s Time to Bring Back Big Ideas

The Top 10 Service Trends of the Future

Expect insourcing to replace outsourcing due to poor consumer experiences.

Ottawa Welcomes the 2013 World CU Conference

The most walkable city in the world will be host to World Council of Credit Unions’ event—the largest international gathering for CUs.

Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs

Identifying with foreign-language speakers' challenges improved outreach efforts.

Focus on Members’ Lifestyle Needs, Not Cultural Differences

Bilingual service and collateral can set your CU apart from competitors.

Courting Disgruntled Bank Customers

Focus on delivering the CU difference to all members every single day.

Credit Union Magazine

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

The ABCs of APT

Identify & Monitor Indirect Auto Lending Risks

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.