Volunteers

Cheney: ‘We’ve Energized the Movement’

CUNA leader reflects on the strength of CUNA and the CU movement.

April 15, 2014
‘Keep your eye on Washington, but keep your ear on CUs all around the country.’ Read More

Cultivate an Effective CEO Evaluation Process

Ask these questions to determine whether your CU boasts a well-rounded leader.

April 01, 2014
Six measures to gauge your CEO's performance. Read More
Spotlight

Sackett Spreads Volunteer Spirit

A Q&A with John Sackett, chairman of the CUNA Volunteer Leadership Committee.

March 23, 2014
'Sharing recruitment best practices is important for boards.' Read More
President's Perspective

Involve Members in Unite for Good

When CUs engage members politically, they become more loyal members.

March 04, 2014
'Unite for Good' aims to bring us together to achieve a shared agenda. Read More
Unite For Good

‘When We Tell Our Story, We Win’

Across the Dakotas, CU advocates scarcely took a break for the holidays.

February 17, 2014
Efforts ranged from a national Hike the Hill visit to a fast-paced series of presentations across South Dakota. Read More

Involve Members in Tax Fight

Talk of tax reform is becoming more prevalent, Inside Exchange video reports.

December 26, 2013
As Congress closes in on the end of its first session, CU activism is more important than ever. Read More

A Look Ahead with Bob Trunzo

CUNA Mutual Group’s new CEO aims to help CUs expand their member relationships.

December 26, 2013
‘When you listen to your customer you do the right thing.’ Read More
Special Report: League Leaders Pass the Torch

‘Not My Thing’ Turns Into Lifelong Career

CUs must present united front to legislators and the public.

December 11, 2013
‘Never lose sight of your mission,’ South Carolina CU League CEO advises. Read More
Special Report: League Leaders Pass the Torch

Former Prosecutor Turns to Economic Justice

Egan created the nation’s first league management agreement.

December 10, 2013
‘We need only one national trade association to represent the interests of all CUs.’ Read More

A Look Back With Jeff Post

Retiring CUNA Mutual CEO shares leadership insights and lessons learned over the years.

December 09, 2013
Post’s mantra: ‘Right person, right job, right results, right now.’ Read More

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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