Human Resources

Tackle Benefit Costs From a Different Angle

Use extra earnings to offer a more attractive benefits program.

'Tolerate Failure'

Startup guru suggests leaders 'talk last' if they want to encourage employees to innovate.

Cupid and the Cubicle

Workplace romance is inevitable—so be ready when love becomes a liability.

Reduce The Risk of Workplace Violence

Develop a zero-tolerance policy and offer training to prevent on-the-job violence.

Arrest Employee Embezzlement

Document and enforce a zero-tolerance fraud policy.

Build Your Workforce, 2013 Style

Putting together a top-notch team isn’t a passive activity.

Size Up the Power of Your People

Rely on HR metrics to maximize staff impact, address problem areas.

Turnover Trends

With the recession waning, your most valued employees could get lured away.

Benefit Costs Shift to Staff

Nearly half of CUs plan to increase employee cost-sharing in 2013 to control health-care expenses.

Staff Turnover to Rise as Economy Improves

Overall CU employee turnover rate was 10% in 2011, down from 12% in 2010.

Credit Union Magazine

Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Jump-Start Your Loan Portfolio: Nine Steps

The Bottom Line About Branding

Are You Selling Products—Or Helping Members Achieve Their Goals?

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.