Technology

Improve Omnichannel Service

Members expect consistent, high-quality service across all channels.

February 01, 2015
Members expect consistent, high-quality service across all channels. Read More

'Leaders and Laggards'

The EMV chip card is another step in the payments evolution.

February 01, 2015
In our magazine and on our website, the topic of EMV (Europay, MasterCard, and Visa) chip cards has been a constant. This month we present a status report on credit unions’ migration to the EMV chip card. Read More

The Cloud Isn't Risk-free

Look closely at outsourced solutions, advises FFIEC.

February 01, 2015
Tips for selecting a cloud computing service. Read More

Five Benefits Of Community Clouds

A community cloud can help CUs improve productivity and reduce reliance on IT staff.

January 26, 2015
A community cloud can help CUs improve productivity and reduce reliance on IT staff. Read More

Build a Big Data Team: Five Steps

Break down your big data talent needs.

January 23, 2015
‘Big data is too big for one title to tackle.’ Read More

Include Big Data in Strategic Planning

Determine how you’ll collect, aggregate, and use data strategically and operationally.

January 12, 2015
Determine how you’ll collect, aggregate, and use data strategically and operationally. Read More
Tools of the Trade

CUs Play in the Big Data ‘Sandbox’

New tools allow CUs to analyze data as they like.

January 01, 2015
CUs can apply their data in many successful ways. Read More

Taking Charge of Big Data

Collaboration and accountability are at the core of initiatives using big data.

January 01, 2015
Collaboration and accountability are at the core of initiatives using big data. Read More

Execs Waiting for Big Change

The big data revolution has yet to arrive.

December 29, 2014
The big data revolution has yet to arrive. Read More
Andrea Finn

Digital Specialist Sends Messages Out, Invites Members In

Andrea Finn is continually available to members on social networks that never sleep.

December 24, 2014
'I strive to be smarter and better than I was the day before.' Read More

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