Feb 15

Credit Union Magazine

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February 2015

In This Issue

Maintain a Focus on Fraud

CUs must continually address other fraud channels. Read More

A Holiday Helping Hand

CU employees and members donated their time and money to help others during the holiday season. Read More

Why Your Team Members Should Moonlight

‘You can’t teach phenomenal customer service or desire.’ Read More

Relationship-Building Tools Benefit CUs and Members

Discounts, mobile services, and branch boosters help CUs attract and retain members. Read More

Unlock Your Team’s Potential

The CU industry is looking forward to another promising year. Read More

CU Fuel Loans Aim to Keep Members Warm

Three-fourths of Maine CUs offer special low- or no-interest loans to cover energy costs. Read More

Where Do Breakthrough Strategies Come From?

Big ideas seldom develop in boardrooms. Read More

NCUA Rule Change Eases Underwater Mortgage Relief

Rule encourages CUs to modify or refinance real estate loans. Read More

Apply for NCUA's Technical Grants

Starting Feb. 2, NCUA will accept applications for its first round of 2015 technical assistance grants. Read More

FFIEC Issues New BSA/AML Exam Manual

Advice for safeguarding against money laundering and terrorist financing. Read More

Compliance Q&A: Appraisals

Can a federally insured credit union use an appraisal prepared for another financial institution? Read More

Infographic: EMV Chip Cards

Chip cards are already in use worldwide for payment. Read More

The Cloud Isn't Risk-free

Tips for selecting a cloud computing service. Read More

Five Benefits Of Community Clouds

A community cloud can help CUs improve productivity and reduce reliance on IT staff. Read More

One and Done

The IRS now limits people to one rollover in a 12-month span, no matter how many IRA accounts they own. Read More

'Leaders and Laggards'

In our magazine and on our website, the topic of EMV (Europay, MasterCard, and Visa) chip cards has been a constant. This month we present a status report on credit unions’ migration to the EMV chip card. Read More

Emphasizing Employee Engagement Is Increasingly Important For CUs

Because of their “people helping people” ideals, credit unions typically attract more dedicated employees than the average organization. Read More

CU Works to Eliminate 'Food Deserts'

A decade after Hurricane Katrina, many still struggle to find sources of high-quality food. Read More

Simulation Improves Job Screening

Grace Munoz recognized the benefits of using Easy Simulations video exercises for assessing teller applicants from the moment she arrived at First Light Federal Credit Union. Read More

A New Look for 'the Foundation'

The National Credit Union Foundation rings in the new year by embracing a new look, and a nickname familiar to many in the movement. Read More

Improve Omnichannel Service

Members expect consistent, high-quality service across all channels. Read More

Getting Ready for EMV

The migration to chip cards can be daunting for CUs with limited resources. Read More

Building the Global CU Brand

World Council initiative aims to tell consumers that CUs have the financial services they want. Read More

Digitize All Channels

Reinforce member relationships by encouraging members to embrace digital delivery channels and services. Read More

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