In This Issue
Refine Collections to Reclaim Repayments
As both credit unions and members recover from the Great Recession, a thoughtful approach to strengthening collections makes it possible to find solutions for members, reclaim loan funds, and refine lending operations. Read More
The Strategy of Hope
We've all been there: A member applies for a small loan. “Start-up money,” she says, “for a new business venture. Not much, I only need a few thousand.” Read More
Consumers Confused About Credit Card Terms
In December 2011, the Consumer Financial Protection Bureau (CFPB) issued a report on its first three months of collecting credit card complaint data. Read More
Handle Medical Information With Care
The Fair Credit Reporting Act limits consumer reporting agencies' ability to furnish reports containing consumers' medical information. Read More
Beyond the Score
Hopefully it’s OK to say that the worst of the recession is behind us. At least, that’s what all the data and experts keep telling us. Read More
America Gets a Makeover
While the U.S. established its reputation as a melting pot centuries ago, the nation is more diverse today than ever before. Read More
CUs Cut Costs as Margins Shrink
The financial world is changing fast. Positioning for the future is critical in this competitive environment. Read More
USERRA Compliance Honors Servicemembers
Do you have employees who must leave work for two or three weeks each year as part of their training as members of the U.S. Army Reserve? Read More
Passionate About Community
The 2011 winners of CUNA’s Community Credit Union of the Year Award have relied on dedication to credit union values and community involvement for their success. CUNA presented the awards during its 2011 Community Credit Union & Growth Conference in San Francisco. Read More
Try On Your Members’ Shoes
There's an old saying, attributed to various sources, that has stuck with me over the years: To understand an-other’s feelings, concerns, and needs, you must “walk a mile in their shoes." Read More
Envision the Possibilities For Member Biz
My husband has a small property-care business—and he has a tablet and a smartphone. Read More
Cooperatively Yours
How can CUs get involved in the International Year of Cooperatives? Read More
Mobile Solutions for Small Businesses
Many small-business owners have undoubtedly heard about remote deposit capture. But incorporating those time-saving technologies into their small-business operations will have to wait—because these business owners are just too busy. Read More
CU Donations Feed Thousands
Insights from Noelle Fischer-Herbert, vice president, corporate development, Pacific Service CU, Walnut Creek, Calif. Read More
Top Tech Trends
The Great Recession has slowed almost everything except the pace of technology innovation. Read More
Taking Care of Business Cards
CUs have a history with consumer credit cards, and many are expanding into business credit card services with a minimum of pain and fuss. Read More
ROA and the Road to Recovery
CU earnings took a in third-quarter 2011 due to a hefty corporate stabilization expense, but the days of declining CU ROA likely are behind us. Read More
Copyright © Credit Union National Association Inc. All Rights Reserved. Privacy Policy. Design, CMS, Hosting & Web Development :: ePublishing.