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CUNA Payments Roundtable

Payments Strategy Should Focus on Relationships

Building member loyalty is more important than ever in the fast-changing payments landscape.
Ron Jooss
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CUs should exploit the ‘crazy good’ data they have on ACH reports.
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Scenes from the CUNA Payments Roundtable

Don’t lose sight of the basics in today’s fast-changing world.
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‘There’s a lot of news—and noise—surrounding payments right now.’
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Responding to Innovation is Key

CUs can learn a lesson from their cooperative cousins down under.
Walt Laskos
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Ultimately, success lies in a financial institution’s ability to be nimble and respond quickly to innovation.
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Compliance Q&A: Currency Transaction Reports

Under what circumstances does my CU have to fill out a CTR?
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Under what circumstances does my CU have to fill out a CTR?
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Market the Debit Difference

Counteract the loss of interchange income by promoting card rewards and incentives.
Patrick Totty
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Improved data analytics and segmentation tools give credit unions the ability to identify and target member segments with relevant offers.
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Extreme Makeover, CU Style

Summit CU’s ‘inspiration’ branch helps members achieve their dreams.
Adam Mertz
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While mobile services have taken off, the branch still plays an important member service role.
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Channels Create Connections

Take a multichannel approach to building relationships.
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Branches are hubs for acquiring and deepening member relationships.
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Money Laundering

Two high-profile incidents remind CUs of the importance of BSA & OFAC compliance.
Valerie Moss
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CUs’ regulatory compliance costs are staggering, but the costs of noncompliance are even higher.
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SHAZAM Launches Mobile Payment App

Platform allows merchants to accept PIN debit, signature debit, and credit transactions mobile devices.
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Product uses Adaptive Payments’ 5DSecure™ five factor-dual channel authentication technology to authenticate PIN debit transactions quickly and securely.
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Fraud Across the Pond

As in the U.S., financial institutions worldwide face expanding global fraud and payment schemes.
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The lack of a cross-border vision by regulators, and no real urge to look at a much wider picture when it comes to global financial crime, gives criminals a huge advantage.
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