Job loss, medical bills lead to a growing debt burden.
May 1, 2013
One-fourth of older households have taken on credit card debt to help other family members.Read More
Burden is greatest on the young and poor, report reveals.
April 8, 2013
Average outstanding student loan balance approaching $30,000.Read More
CUs should gear their strategies and products toward population and cultural shifts.
March 21, 2013
Statistics outlined in a new U.S. Census report have far-reaching implications for CU membership growth and marketing strategies.Read More
Three of four consumers use at least two bill payment methods each month.
January 28, 2013
Key drivers for mobile bill payments include time savings, anytime access, and convenience.Read More
The prevalence of married households has declined from 71% in 1970 to 49% in 2012.
January 3, 2013
The share of U.S. households headed by a white non-Hispanic adult fell to 69% in 2012, down from 75% in 2000.Read More
In addition to ethnic changes, the U.S. is also experiencing dramatic social change.
September 18, 2012
While the U.S. established its reputation as a melting pot centuries ago, we're more diverse today than ever before.Read More
A recent trip to the luxurious Broadmoor Hotel offers value lessons in outstanding service.
July 2, 2012
How might your CU create superior member service interactions that ensure loyalty and promote member growth?Read More
Latino CU Conference
The Hispanic population will grow for generations—and CUs need to plan accordingly.
June 17, 2012
The Hispanic population has grown from 14.6 million in 1980 to 50.4 million in 2010.Read More
CUNA, Consumer Federation of America release annual survey of consumers’ holiday spending plans.
November 25, 2011
Only 19% of consumers report improved finances, while nearly 40% report declining financial conditions compared to last year.Read More
Lora's Research Roundup
Keeping up with the Joneses is less of an issue these days.
November 20, 2011
Financial trends reveal neighborhood changes with increased income disparity and new family lifestyle choices.Read More