Large banks are in a much better position to deliver on technology.
October 19, 2012
For Gen Y, customer service no longer is king—it’s third to technology and convenience.Read More
It’s safe to conclude that the cooperative model remains robust and viable today.
October 1, 2012
Does the cooperative model offer real advantages when compared with the stock bank model?Read More
All-white billboard with the words ‘intentionally left bank’ quickly drew attention.
September 28, 2012
Seattle Metropolitan CU incorporates 'battle cry of the disenchanted' in its successful ad campaign.Read More
Think about how your leadership role in charitable community events can start a mud slide.
August 27, 2012
What has your CU done lately to show the community you care?Read More
Top-Notch Marketers: Part IV
Make it easier for consumers to leave their banks, three Diamond Award-winning marketers advise.
June 12, 2012
“We should write Bank of America a thank-you note for announcing those debit card fees.”Read More
Cheney/Peters: Part II
Large providers can't supply the intimate experience that CUs and other small, local businesses can.
May 17, 2012
“I tell retailers if you’re local and you can’t beat the hell out of Walmart, there’s something wrong with you.”Read More
A case in point involves the Equal Credit Opportunity Act.
November 23, 2011
Penalties for violating ECOA can be quite severe. Just ask a small bank in Texas.Read More
Staff spread the word about the CU difference.
November 4, 2011
‘It’s fun to see the awareness out there.’Read More
Banks’ debit fee misstep drives thousands of consumers to CUs.
November 4, 2011
Many CUs prepare for Bank Transfer Day (Nov. 5) by offering member referral bonuses, promoting the credit union difference, offering prizes and cash-back promotions, and taking other measures.Read More
Rising bank fees chase hundreds of thousands of consumers to CUs.
November 3, 2011
CUNA estimates at least 650,000 consumers have joined CUs since Sept. 29, when Bank of America implemented its now-rescinded $5 monthly debit card fee.Read More