Items Tagged with 'bank'


Mobile Banking: Members vs. Customers

In some ways, CUs are ahead of their bank counterparts in this area.
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There are big differences in how CU members and bank customers use mobile banking.
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CUs Must Speak With One Voice to a New Generation

Large banks are in a much better position to deliver on technology.
Alex Matjanec
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For Gen Y, customer service no longer is king—it’s third to technology and convenience.
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Are CUs Using Their Ultimate Competitive Advantage?

It’s safe to conclude that the cooperative model remains robust and viable today.
John Lass
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Does the cooperative model offer real advantages when compared with the stock bank model?
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Billboard Campaign Turns Heads

All-white billboard with the words ‘intentionally left bank’ quickly drew attention.
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Seattle Metropolitan CU incorporates 'battle cry of the disenchanted' in its successful ad campaign.
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Muddy Buddies

Think about how your leadership role in charitable community events can start a mud slide.
Lora Bray
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What has your CU done lately to show the community you care?
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Top-Notch Marketers: Part IV

Make Every Day Bank Transfer Day

Make it easier for consumers to leave their banks, three Diamond Award-winning marketers advise.
Bill Merrick
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“We should write Bank of America a thank-you note for announcing those debit card fees.”
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Cheney/Peters: Part II

Peters: It’s Good to be the Little Guy

Large providers can't supply the intimate experience that CUs and other small, local businesses can.
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“I tell retailers if you’re local and you can’t beat the hell out of Walmart, there’s something wrong with you.”
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Compliance: Never Let Your Guard Down

A case in point involves the Equal Credit Opportunity Act.
Bill Klewin
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Penalties for violating ECOA can be quite severe. Just ask a small bank in Texas.
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CUNA Celebrates Bank Transfer Day

Staff spread the word about the CU difference.
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‘It’s fun to see the awareness out there.’
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CUs Gear Up for Bank Transfer Day

Banks’ debit fee misstep drives thousands of consumers to CUs.
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Many CUs prepare for Bank Transfer Day (Nov. 5) by offering member referral bonuses, promoting the credit union difference, offering prizes and cash-back promotions, and taking other measures.
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