Items Tagged with 'consumer'

ARTICLES

CFPB Promotes Fair Transactions

Most consumer complaints concern debt-collection practices.
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Most consumer complaints concern debt-collection practices.
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Inflation Growth is a Mixed Bag

Rising consumer prices reduce discretionary income but grow short-term loan demand.
Brian Turner
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Will unseasonably high first-quarter loan growth be sustainable?
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Compliance Matters

Compliance Q&A: FCRA

Does the Fair Credit Reporting Act permit CUs to share credit report information with applicant who are denied loans?
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The law doesn't require CUs to provide written adverse action notices.
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A Source of Inspiration

What challenges inspire and motivate you to succeed at your CU?
Lora Bray
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‘Education brings about opportunity, and in turn inspiration.’
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The CFPB Is Keeping an Aggressive Pace

The consumer bureau stands ready to attack unfair practices or providers.
Justin Whitesides
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Prepare for a long path of increased regulatory changes affecting virtually every consumer product and service.
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Compliance Matters

Compliance Q&A: Risk-based Pricing Notice Requirements

Do the risk-based-pricing notice requirements apply to business purpose credit?
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The Fair Credit Reporting Act requirements only apply to consumer credit.
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Award-winning lenders, part IV

Worldwide Membership Creates Unique Lending Challenges

Strong common bond keeps delinquencies low despite geographical hurdles.
Jim Jerving
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‘Each country is scored by risk and delinquency experience, and the macro-economic outlook.’
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Picture Perfect

Research takes a snapshot of consumers’ perceptions.
Lora Bray
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Consumers who ultimately determine critical marketing outcomes may invest but a moment in deciding whether to act on or ignore a marketing message.
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Update Forms to Reference CFPB

CUs must update certain model forms to reference the new federal agency.
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Dodd-Frank transferred rule-making authority for a number of consumer financial protection laws to the CFPB.
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It’s a Piece of Cake!

Best laid plans must be altered at times but that doesn’t mean our initial attempts are without value.
Lora Bray
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Think about how you reposition products or services to accommodate consumers.
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