Items Tagged with 'consumer'

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CFPB Promotes Fair Transactions

Most consumer complaints concern debt-collection practices.
Most consumer complaints concern debt-collection practices.
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Inflation Growth is a Mixed Bag

Rising consumer prices reduce discretionary income but grow short-term loan demand.
Will unseasonably high first-quarter loan growth be sustainable?
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Compliance Matters

Compliance Q&A: FCRA

Does the Fair Credit Reporting Act permit CUs to share credit report information with applicant who are denied loans?
The law doesn't require CUs to provide written adverse action notices.
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A Source of Inspiration

What challenges inspire and motivate you to succeed at your CU?
‘Education brings about opportunity, and in turn inspiration.’
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The CFPB Is Keeping an Aggressive Pace

The consumer bureau stands ready to attack unfair practices or providers.
Prepare for a long path of increased regulatory changes affecting virtually every consumer product and service.
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Compliance Matters

Compliance Q&A: Risk-based Pricing Notice Requirements

Do the risk-based-pricing notice requirements apply to business purpose credit?
The Fair Credit Reporting Act requirements only apply to consumer credit.
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Award-winning lenders, part IV

Worldwide Membership Creates Unique Lending Challenges

Strong common bond keeps delinquencies low despite geographical hurdles.
‘Each country is scored by risk and delinquency experience, and the macro-economic outlook.’
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Picture Perfect

Research takes a snapshot of consumers’ perceptions.
Consumers who ultimately determine critical marketing outcomes may invest but a moment in deciding whether to act on or ignore a marketing message.
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Update Forms to Reference CFPB

CUs must update certain model forms to reference the new federal agency.
Dodd-Frank transferred rule-making authority for a number of consumer financial protection laws to the CFPB.
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It’s a Piece of Cake!

Best laid plans must be altered at times but that doesn’t mean our initial attempts are without value.
Think about how you reposition products or services to accommodate consumers.
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