Items Tagged with 'promoters'


Special Report: America's CU Conference

‘Satisfaction is Worthless, Loyalty is Priceless’

Member loyalty won’t come until your CU far exceeds member satisfaction.
June 21, 2011
Ensure future growth by practicing operational efficiency, product distinction, and member intimacy.
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The Ultimate Question

Net promoter score sparks creative ways to improve member loyalty.
April 24, 2009
What can marketers learn about member loyalty from a "rubber chicken" dinner?
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CU Mag cover July 2014

Credit Union Magazine

July 2014

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