Items Tagged with 'staffing'

ARTICLES

Keep Key Staff

Employees with essential skills could be at risk of leaving as hiring picks up.
Jeremiah Cahill
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Consider the importance of turnover and staffing trends in your strategic planning process.
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Post-Recession Staffing Strategies

Today’s employees must be highly trained, adaptable, and tech-savvy.
Judy Dahl
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Credit unions are looking at staffing differently these days because of the challenging economy and changing technology.
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CUs Boast Low Turnover Rates

But that's no reason to be complacent, new CUNA survey says.
Libby Vertz
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CUs should monitor staffing to see not only why employees are leaving, but also why they’re staying.
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Reduce Call Center Hold Times

CUs struggle to balance member service and cost control.
W. Michael Scott
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For most CUs, the problem lies not with the call center metrics but with how management looks at them.
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