Items Tagged with 'engagement'

ARTICLES

Trust and Competence Grow Membership

See how leading retailers build and sustain consumer engagement.
February 10, 2014
Trust is earned over time through consistency in words and actions.
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Ten Ways to Make Your Social Media Rock

If you don’t listen to what’s being said to you or about you, then you’re not ‘being social.’
September 13, 2013
Social media may have a low cost of entry—but it’s not easy to do well.
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It’s a Big World, But There’s No Place Like Home

You needn’t stray far to experience a diverse environment for engagement and discovery.
May 20, 2013
Home is where we can make the biggest impact.
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Five Social Media Insights

Gamified approach to social media helps CUs boost engagement and results.
February 13, 2013
Filene pilot helps CUs improve their presence on social media.
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The Road to Employee Engagement

When CUs develop leaders and build career plans, employee engagement takes hold.
February 11, 2013
Engagement is a byproduct of the development and career planning we provide employees.
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Three Must-Have Leadership Traits—and How to Use Them

There’s a talent war on the horizon for skilled managers.
August 1, 2012
Look for three key personality traits when identifying and enabling high-performing mid-level managers.
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America's CU Conference

The Business Case for Employee Engagement

While staff may be CUs' largest expense, they're also a huge asset, says Kohout.
June 20, 2012
As more baby boomers retire, demand for talent will exceed supply.
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Measure Your Social Media Success

Successful social marketing programs share common characteristics and benefits.
June 6, 2012
Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance.
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CUs Need Credible Leaders

Your leadership is the foundation for trust, employee engagement, and your CU's success.
September 1, 2010
One of the best antidotes to organizational ills is credible leadership.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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