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ARTICLES

Jeanne Ouellette
CUNA Marketing & Business Development Council Conference

Crisis Communications: What to do when ‘Stuff’ Happens

Protecting your reputation is a matter of strategic planning.
March 27, 2013
Bill Merrick
No Comments
Crisis communications is a dialogue, not a monologue.
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Four Must-Have Job Skills for 2013

Employers will remain cautious about the workforce this year, forcing employees to step up their game.
January 19, 2013
No Comments
Clear communications, personal branding, flexibility and productivity are key skills.
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Is Your CU Ready to Respond After a Disaster?

Create a plan to communicate your CU’s status in the aftermath of a disaster.
November 3, 2012
Carol Chastang
One Comment
Seven tips for an effective crisis communications plan.
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Spouses More Distracting than Social Media

Personal relationship issues are the biggest distraction at work.
September 1, 2012
No Comments
Only 4% of respondents say personal communications top their list of biggest workplace distractions.
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Lending in the Not-Too-Distant Future

See what the member of the future, Olivia, will expect from CUs.
July 25, 2011
Bill Klewin
One Comment
Technology will continue to change how members obtain CU services.
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Innovation Teams Need Clarity

Create a strong connection between your growth initiatives and your brand strategy.
March 7, 2011
No Comments
Create a strong connection between your growth initiatives and your brand strategy.
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Social Media Growth

Companies view social media as an important business strategy.
March 1, 2011
No Comments
Companies see success using social media tools, social buying sites catching on, and communication tips for innovation work groups.
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June 13 Cover

Credit Union Magazine

• June digital edition

June 2013

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Recent Discussion

We utilized this product for a few months right now, but it doesn't seem to have much value in comparison to our other online tools. Good concept, works well. It just seems that our membership is not interested.

You make a good point, Wally. I should have caught that one. I'll take that out tidbit.

According to the article, "Bankrate.com examined 56 high-yield checking accounts...and found the average annual percentage yield (APY) to be 1.64%—nearly 33% higher than the average interest-bearing checking account (0.05%)." By a show of hands, who thinks a 1.64% APY is only roughly 33% higher than a 0.05% APY? Hmmm...

Steve, As always, the E-Scan provides key strategic insights for credit unions to consider. When it comes to reaching Generation Y (trend number 10), one of the best things credit unions can do is to target mom and dad. Research indicates that most young people start their first "bank" experience where their parents recommend. So to reach Gen. Y, go after mom and dad. Mark

Ed, this is correct: 100% is a 1-to-1 relationship, not 1%, which is a 1 to 100 relationship.

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