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ARTICLES

Jeanne Ouellette
CUNA Marketing & Business Development Council Conference

Crisis Communications: What to do when ‘Stuff’ Happens

Protecting your reputation is a matter of strategic planning.
March 27, 2013
Bill Merrick
No Comments
Crisis communications is a dialogue, not a monologue.
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Four Must-Have Job Skills for 2013

Employers will remain cautious about the workforce this year, forcing employees to step up their game.
January 19, 2013
No Comments
Clear communications, personal branding, flexibility and productivity are key skills.
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Is Your CU Ready to Respond After a Disaster?

Create a plan to communicate your CU’s status in the aftermath of a disaster.
November 3, 2012
Carol Chastang
One Comment
Seven tips for an effective crisis communications plan.
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Spouses More Distracting than Social Media

Personal relationship issues are the biggest distraction at work.
September 1, 2012
No Comments
Only 4% of respondents say personal communications top their list of biggest workplace distractions.
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Lending in the Not-Too-Distant Future

See what the member of the future, Olivia, will expect from CUs.
July 25, 2011
Bill Klewin
One Comment
Technology will continue to change how members obtain CU services.
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Innovation Teams Need Clarity

Create a strong connection between your growth initiatives and your brand strategy.
March 7, 2011
No Comments
Create a strong connection between your growth initiatives and your brand strategy.
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Social Media Growth

Companies view social media as an important business strategy.
March 1, 2011
No Comments
Companies see success using social media tools, social buying sites catching on, and communication tips for innovation work groups.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Scenes from FinovateSpring 2013

Gladwell: CUs are David to Banks’ Goliath

Lessons in Crisis Management from Sept. 11

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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