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ARTICLES

Introducing the Millennial

The Millennial generation is beginning to saturate the retail banking customer base.
February 13, 2013
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As these potential members mull their options for long-term financial partners, it will pay to get to know them now.
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A Horror Story

Baby boomers continue to attract attention. Does research this week reveal tricks or treats?
October 29, 2012
Lora Bray
No Comments
To stand a ghost of a chance in today’s marketplace, the use of social media is critical.
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Demographic Shifts Provide Challenges, Opportunities

In addition to ethnic changes, the U.S. is also experiencing dramatic social change.
September 18, 2012
One Comment
While the U.S. established its reputation as a melting pot centuries ago, we're more diverse today than ever before.
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Liotta
America's CU Conference

Liotta: Be Generationally Savvy in the Workforce

Large-scale retirements will cause a ‘leadership deficit’ in many organizations.
June 19, 2012
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Expect coveted young employees to ask tough questions about your CU’s unique value proposition.
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The Guest in the Garage

Fresh solutions come from approaching business issues with a knowledge and understanding of the facts.
April 16, 2012
Lora Bray
No Comments
Finding answers to our problems may take time, trial, and error, but performing due diligence is a great start.
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Pickin' and Grinnin'

Every position has unpleasant tasks, but they enhance the pleasant, rewarding facets of our jobs
January 30, 2012
Lora Bray
No Comments
This week's roundup offers some leadership nuggets and thoughts on what the sluggish economy means for members.
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Baby Boomers Less Optimistic About Retirement

Pessimism fueled by poor economy, boomers' declining health.
August 23, 2011
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Report divides boomer retirees into five segments.
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Turn Nonmembers Into Members

Potential members are willing to switch financial institutions for convenience and free ATMs.
August 10, 2011
Libby Vertz
One Comment
As banks rebound, did CUs miss the perfect opportunity to grow marketshare?
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Boomer Loyalty Has Limits

Baby boomers want objective financial advice, developed just for them. If they don’t get it, many will walk out the door.
April 1, 2011
Dianne Molvig
No Comments
Baby boomers' needs are diverse and complex. These members can be a viable target for long-term relationships if CUs can meet their needs.
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Boomers Look for Advisers

Failing to capture baby boomers' retirement assets could deal a big blow to CUs.
February 1, 2011
Patrick Totty
No Comments
Failing to capture baby boomers' retirement assets could deal a big blow to CUs.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Jump-Start Your Loan Portfolio: Nine Steps

The Bottom Line About Branding

Are You Selling Products—Or Helping Members Achieve Their Goals?

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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