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ARTICLES

Tech Gap

Tech Gap Between Members and CUs Is Widening

Younger members define convenience with smartphone apps, not branch offices and ATMs.
October 16, 2012
Steve Rodgers
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The fact that the average age of CU members isn’t coming down is indicative of this widening technology gap.
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'Shape a Path' for Change

Small tweaks to your environment can help you make big changes.
April 19, 2011
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Author Dan Heath unveils some simple principles that help people change their behavior.
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Seven Savings Tricks for Gen Y

Focus on the why, not the what, of savings.
February 14, 2011
James Collins
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The term “gen Y savings” is an oxymoron.
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June 13 Cover

Credit Union Magazine

• June digital edition

June 2013

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Recent Discussion

We utilized this product for a few months right now, but it doesn't seem to have much value in comparison to our other online tools. Good concept, works well. It just seems that our membership is not interested.

You make a good point, Wally. I should have caught that one. I'll take that out tidbit.

According to the article, "Bankrate.com examined 56 high-yield checking accounts...and found the average annual percentage yield (APY) to be 1.64%—nearly 33% higher than the average interest-bearing checking account (0.05%)." By a show of hands, who thinks a 1.64% APY is only roughly 33% higher than a 0.05% APY? Hmmm...

Steve, As always, the E-Scan provides key strategic insights for credit unions to consider. When it comes to reaching Generation Y (trend number 10), one of the best things credit unions can do is to target mom and dad. Research indicates that most young people start their first "bank" experience where their parents recommend. So to reach Gen. Y, go after mom and dad. Mark

Ed, this is correct: 100% is a 1-to-1 relationship, not 1%, which is a 1 to 100 relationship.

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