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ARTICLES

The Curious Case of Bank Fees

Is the mass exodus of bank customers an intentional strategy?
May 10, 2013
Steve Rodgers
No Comments
There’s a striking contrast between CU and bank fees.
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President's Perspective

Our Focus Is on Value and Trust

Emphasize to lawmakers the key role you play in members’ lives.
March 20, 2013
Bill Cheney
No Comments
CUNA's agenda is clear: Help the middle class emerge successfully from the devastation of the Great Recession.
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Light Bulb Moments

What lessons can CUs learn from Thomas Edison?
January 21, 2013
Lora Bray
No Comments
‘Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.’
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Tools of the Trade

Credit Card Market Worth the Risks

'Generally, CUs have the most consumer-friendly credit card offerings in the market.'
December 2, 2012
No Comments
Risk-based pricing has shifted old credit card levels from regular, gold, and platinum to platinum across the board.
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CU Progress(ing)

‘Progress is a constantly moving target.’
October 23, 2012
George Hofheimer
No Comments
Filene Research Institute’s archives provide a few hints as to where the credit union system stands today.
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CUs Must Speak With One Voice to a New Generation

Large banks are in a much better position to deliver on technology.
October 19, 2012
Alex Matjanec
No Comments
For Gen Y, customer service no longer is king—it’s third to technology and convenience.
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Free Checking Art

Far More CUs Than Banks Offer Free Checking

Only 45% of banks offer free checking options vs. 72% of CUs.
August 15, 2012
No Comments
Interest-bearing checking accounts at banks often come with staggering minimum balance requirements.
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Gen Y trends

Keep Up With Gen Y Trends

Trend No. 1: Convenience is king.
August 8, 2012
No Comments
Gen Y can be a lucrative market in ways previous generations weren’t.
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Small Business Owners Hike the Hill

Business leaders join forces with CUs to raise the member business loan cap.
July 9, 2012
Bill Merrick
No Comments
More than 500 credit unions will reach the legislated 12.25% business loan cap within three years.
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Crime Grows 15.6% During Third Quarter

Robberies and other crimes at CUs rose 5.8% during this period.
February 1, 2011
No Comments
CU robberies & other crimes rose 5.8% during this period.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Gladwell: CUs are David to Banks’ Goliath

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

The ABCs of APT

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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