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Security

CU Security: Take an Enterprise Approach

CUs are beginning to understand the disadvantages of disparate security operations.
March 18, 2013
Tony Byerly
No Comments
Take a singular view of the CU’s multiple touch points.
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Five Reasons CUs Can’t Afford to Wait on Mobile

Already a game-changer, mobile technology’s impact on financial services has only begun.
February 12, 2013
No Comments
Members increasingly rely on the mobile channel as their primary form of communication.
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Part II

Embrace Real-Time Data, Multiple Channels for Lending Success

CUs have more information than most businesses, but they often fail to capitalize on it.
January 14, 2013
Jim Jerving
No Comments
Most loan applications are antiquated and burdensome, mobile expert says.
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Report to Subscribers

You’re getting a lot from the magazine, according to our latest readership survey.
November 18, 2012
Steve Rodgers
No Comments
As we continue to refine our electronic delivery channels, please let us know how we’re doing and how we can improve.
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Time to Transform the 'Face' of CUs

CUs must align their mission with the evolving needs of members and potential members.
October 1, 2012
John Deignan
One Comment
How can CUs leverage their strengths to compete in today’s marketplace and continue to thrive in the future?
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Will Mobile Demolish the Branch?

With smartphone adoption rising faster than expected, will consumers need branches?
September 26, 2012
Vicky Franchino
No Comments
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years.
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Hofheimer
America's CU Conference

What’s the Future of the Branch?

Offering multiple delivery channels doesn’t reduce branch traffic, study shows.
June 19, 2012
No Comments
Expect branches to become leaner, and more specialized and sales-focused.
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Ten Tips for Mobile ROI

Avoid a cobbled approach to offering mobile financial services, suggests a Fiserv white paper.
December 9, 2011
No Comments
Don’t simply “check the box” and provide basic online banking functionality—without having an overall online channel optimization strategy.
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Offer Seamless Service

Expand delivery channels to give members better service.
January 1, 2011
Sue Douglas
No Comments
The single branch channel is a thing of the past for financial services.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

Identify & Monitor Indirect Auto Lending Risks

Help Us Celebrate the CU Movement's Rock Stars

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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