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Items Tagged with 'channels'
Trust and Competence Grow Membership
See how leading retailers build and sustain consumer engagement.
February 10, 2014
Trust is earned over time through consistency in words and actions.
CUNA Tech/Ops Council Conference
Dykstra: CUs Must Find Ways to Remain Relevant
Target generation Y, she advises, and embrace mobile banking.
September 25, 2013
‘Gen Y represents your future borrowers.’
CU Security: Take an Enterprise Approach
CUs are beginning to understand the disadvantages of disparate security operations.
March 18, 2013
Take a singular view of the CU’s multiple touch points.
Five Reasons CUs Can’t Afford to Wait on Mobile
Already a game-changer, mobile technology’s impact on financial services has only begun.
February 12, 2013
Members increasingly rely on the mobile channel as their primary form of communication.
Embrace Real-Time Data, Multiple Channels for Lending Success
CUs have more information than most businesses, but they often fail to capitalize on it.
January 14, 2013
Most loan applications are antiquated and burdensome, mobile expert says.
Report to Subscribers
You’re getting a lot from the magazine, according to our latest readership survey.
November 18, 2012
As we continue to refine our electronic delivery channels, please let us know how we’re doing and how we can improve.
Time to Transform the 'Face' of CUs
CUs must align their mission with the evolving needs of members and potential members.
October 1, 2012
How can CUs leverage their strengths to compete in today’s marketplace and continue to thrive in the future?
Will Mobile Demolish the Branch?
With smartphone adoption rising faster than expected, will consumers need branches?
September 26, 2012
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years.
America's CU Conference
What’s the Future of the Branch?
Offering multiple delivery channels doesn’t reduce branch traffic, study shows.
June 19, 2012
Expect branches to become leaner, and more specialized and sales-focused.
Ten Tips for Mobile ROI
Avoid a cobbled approach to offering mobile financial services, suggests a Fiserv white paper.
December 9, 2011
Don’t simply “check the box” and provide basic online banking functionality—without having an overall online channel optimization strategy.
More Articles Tagged with 'channels'
Credit Union Magazine
August 2014 digital edition
To Add Members, Think ‘Bold’ and ‘Local’
Know the Signs of Workplace Fraud
HELOC ‘End of Draw’ Periods Could Create ‘Financial Shock’ for Consumers
CUs Plan Hiring, Pay Increases
Avoid the Compliance Pitfalls of Social Media Advertising
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
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