Items Tagged with 'liability'

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Guard Against Social Media's Liability Risks

Credit unions should implement policies and procedures to protect themselves.
July 9, 2013
A recent survey indicated that 62% of U.S. financial institutions were not using social media because they worry about compliance violations.
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Ho, Ho—'Oh No!'

Some aspects of the company holiday party can be anything but festive.
December 18, 2012
When the spirit of the season comes from a bottle, the party cleanup crew sometimes includes lawyers.
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Keep the Lid on Lender Liability Losses

Lender liability claims grew 18% from 2010 to 2011.
May 24, 2012
Reducing exposure to this risk starts with basic due diligence, says CUNA Mutual Group's Jay Isaacson.
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Investigate Unauthorized Transactions

Don’t overlook compliance with regs that haven’t changed recently.
December 22, 2011
NCUA indicates some of the most common consumer complaints are related to unauthorized transactions and Regulation E.
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Beware Three Emerging Loss Trends

Employee dishonesty, wire transfer scams, and lender liability claims are on the rise.
April 12, 2011
A proactive approach to addressing emerging loss trends is by far the most effective strategy CUs can take to manage operational risk.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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