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The Sentinels Among Us

CUs represent fiscal guardianship, protecting members from fraud and enlightening them with financial literacy.
May 13, 2013
Lora Bray
No Comments
Your vigilance in assuring excellent member service is unparalleled.
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Let's Shake On It

Nonverbal behavior can have much more impact than verbal messages.
March 17, 2013
Lora Bray
No Comments
What message can CU staff send with a simple handshake?
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Ephemeral or Harbinger?

How many consumers join to secure an auto loan—and then go dormant?
March 11, 2013
Lora Bray
No Comments
Let your CU be a harbinger of better times for your members as opposed to a fleeting vision of delight.
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Global Women’s Leadership Network Addressed at Breakfast Event

CUs applauded for community economic development efforts.
February 28, 2013
No Comments
Women CU leaders from more than 23 states around the country gathered at the National Museum of Women in the Arts during the GAC.
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Demographic Shifts Provide Challenges, Opportunities

In addition to ethnic changes, the U.S. is also experiencing dramatic social change.
September 18, 2012
One Comment
While the U.S. established its reputation as a melting pot centuries ago, we're more diverse today than ever before.
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Research roundup

How Does Your Garden Grow?

CUs invest in members to sow the seeds of success.
May 14, 2012
Lora Bray
One Comment
Meeting members’ needs is like gardening: Each requires nurturing, patience, and persistence.
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The Guest in the Garage

Fresh solutions come from approaching business issues with a knowledge and understanding of the facts.
April 16, 2012
Lora Bray
No Comments
Finding answers to our problems may take time, trial, and error, but performing due diligence is a great start.
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The View from Three-and-One-Half-Inch Heels

Does your CU think outside the shoe box?
December 1, 2011
Lora Bray
No Comments
Don’t let your CU miss the opportunity to challenge members’ and the public’s expectations of what you have to offer.
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Lora's Research Roundup

Won’t You Be My Neighbor?

Keeping up with the Joneses is less of an issue these days.
November 20, 2011
Lora Bray
No Comments
Financial trends reveal neighborhood changes with increased income disparity and new family lifestyle choices.
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‘Spokesgal’ Engages Potential Members

Effort also earns CU a prestigious marketing award.
November 8, 2011
Libby Vertz
No Comments
A Fort Worth Community CU initiative helps it connect with and empower women, increase product and service awareness, and grow membership.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

'Tolerate Failure'

Finovate Highlights Industry's Best and Brightest

Are You Selling Products—Or Helping Members Achieve Their Goals?

Scenes from FinovateSpring 2013

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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