Learn about our iPad app
Forgot your password?
credit report rights
incentive plans credit unions
» Keywords » design
Items Tagged with 'design'
Q&A: How Technology Shapes CU Branch Design
Expect video conferencing and mobile marketing to take root in modern branches.
September 12, 2014
What innovations will shape CU branches in the coming years?
Q&A: Staff Functionality Dictates Modern Branch Design
The building is the stage and the employees are the cast.
September 11, 2014
How has branch design evolved in the digital era?
Photos: A closer look at Visions FCU's themed branch designs
August 27, 2014
In Constant Pursuit of Good Design
Delight and happiness are tools used to design good CU experiences.
October 2, 2013
‘It’s ok to positively disrupt the system.’
CUs try to maintain that personal touch as they build high-tech branches.
December 12, 2011
The challenge for CUs is to integrate technologies, increase efficiencies, and still deliver high-touch service when members want it.
BAI Retail Delivery
It’s Time to Deconstruct the Branch
The traditional branch model has outlived its usefulness.
October 11, 2011
Today’s banking experience is less about place and more about touch points. Deconstructing the branch allows financial institutions to match these touch points to customers’ needs.
CU Branches Out
Innovative design features teller-less branches staffed with personal financial representatives.
September 26, 2011
New branch design frees up staff for solutions-based interactions with members.
Branch Design Traditions to Abandon
Discarding outdated branch design helps CUs improve the member experience.
July 14, 2011
Consider members’ path through the branch, including 'sight lines' and 'dwell zones.'
Gift Cards Go Mainstream
CUs cash in on gift cards’ convenience and contemporary designs.
December 1, 2010
CUs cash in on gift cards by using offerings and insights from CU-oriented vendors.
Credit Union Magazine
October 2014 digital edition
Apple Pay Will ‘Chew Into’ Interchange Revenue
CUNA Tech/OpSS Conference Concludes
Sievewright: Buckle In for a Transformative Decade
Three Components to Meaningful Conversations
Illuminate the Frequency of Fraud
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
Tweets by @cumagazine
Say: Does Your CU Offer Subprime Loans?
. Design, CMS, Hosting & Web Development ::